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Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,585 reviews
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is great. The customer service was fabulous. I will definitely ship there again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Does what it's supposed to and connects easily to accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good lapto

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for students. Bought it for my daughter tonuse for school and she likes it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the money, still going strong. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Microsoft surface pro 4 before but gave it to my sister and got this for myself and I love it!!

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello – Thanks for being a loyal Surface fan; we hope you continue to enjoy using it! Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Birthday gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Sons Birthday and he loves it. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife uses it everyday for school. Hasn't slowed down or given us any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop does everything I need it to do and it’s light and small

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! Highly recommend easy set up good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good every thing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love its a good labtops does everything thing i need it so people should buy one in see

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Live it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, does everything i need it to do, nice and fast has plenty storage, love the bluetooth mouse, great

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey There,

      It is great to hear that you are enjoying the features of the Surface Laptop Go. Thank you for sharing your experience with us. We hope you continue to enjoy it.

      Best,
      Katie
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Surface go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it while on sale, before the new one dropped, still great value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Laptop Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Surface laptop for my son. He has not used it yet so I do not have a review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good, well worth the purchase, would recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed in this item.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even a year and a half in and it seems the fan is already broken. How can something tha costs this much be SO CHEEP. When did it become the norm that we accept what ever cheep crap they are willing to sell. Not happy that this brand name did not even last two years without problems.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system for the price my daughter needed it for school and I haven't heard her yelling at it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads fast and starts up in seconds good for more office or school stuff and documents it’s does fairly well with gaming

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Roberto – We’re thrilled to hear you love Surface Laptop Go’s boot speed. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, sleek and high resolution. Very easy to work with on a casual level

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Surface..

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent table! I just do like the that the keyboard does not light up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great use

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I like that I can add it on several devices and the value.

    I would recommend this to a friend