Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

  • Front. Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive.
  • Alt View 11. Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive.
  • Alt View 12. Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive.
  • Alt View 13. Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive.
  • Alt View 14. Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive.
  • Alt View 15. Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive.
  • Alt View 16. Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive.
  • Windows Setup Tips video 1 minutes 08 seconds

Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone

Model:
THH-00035
SKU:
6428997
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 2,585 reviews

  • Best Laptop!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ABSOLUTELY LOVE!!! Perfect size and perfect for everything i need it for!

    I would recommend this to a friend

  • awesome small laptop!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    runs very smooth. only thing i have trouble with is the finger print thing. for some reason it wont recognize my finger print.

    This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Platinum

    I would recommend this to a friend

  • good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good, well worth the purchase, would recommend.

    This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue

    I would recommend this to a friend

  • Reveiw

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter since they had to be home during school , she is very happy with it

    This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue

    I would recommend this to a friend

  • Best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ready to use from the start. Pad is very sensitive have to be careful not to move to another window

    This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Platinum

    I would recommend this to a friend

  • Disappointed in this item.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even a year and a half in and it seems the fan is already broken. How can something tha costs this much be SO CHEEP. When did it become the norm that we accept what ever cheep crap they are willing to sell. Not happy that this brand name did not even last two years without problems.

    This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue

    No, I would not recommend this to a friend

  • Great help

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The individual that helped me was extremely knowledgeable exactly what I was looking

    This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Platinum

    I would recommend this to a friend

  • laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop! Excellent features, battery life is awesome. highly recommend!

    I would recommend this to a friend

  • Go for It - Buy IT

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy had the best price for Surface laptops. I found this purchase really value for money and ROI is really amazing.

    I would recommend this to a friend

  • Great Value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sue chef to this from a MacBook Pro and I won’t ever be going back.

    This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue

    I would recommend this to a friend

  • We bought 2 Surface Laptops

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Surface Laptop is so Awesome, we bought 2!! One for Me and the other for my Son.

    I would recommend this to a friend

  • high school tool

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great first notebook for freshman high schooler. Light and thin - great form factor.

    This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue

    I would recommend this to a friend

  • Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for what we use it for. Was looking at the surface pro but this was good.

    I would recommend this to a friend

  • Laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect computer and has great help from the staff in the computer section, as well as geek squad.

    This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Platinum

    I would recommend this to a friend

  • Ta’Neah Bailey

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly came in good condition love it I highly recommend

    I would recommend this to a friend

  • Good but bad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop however seems the mousepad build in seems to get stuck a lot and break a little, the right side of it sits higher now than when I got it and I’ve only had it for a couple weeks. Defiantly a great computer for day to day use without downloading a lot of stuff but seems like it is a risk for breaking easily. So if you move it around a lot be careful.

    This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Platinum

    I would recommend this to a friend

  • Surface

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend loves this computer she’s a nursing student. Great for the value

    This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Platinum

    I would recommend this to a friend

  • Laptop did not turn on after a year

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop just lasted for an year. The Laptop totally went down and It took $225 for me to retrieve the data from this laptop. The service guy said he cannot do anything on Microsoft Surface Laptop but finally managed to get the data only. And adviced me not to buy the Microsoft Laptop

    This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue

    No, I would not recommend this to a friend

  • Computer

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my daughter for college she loves it.would Recommend

    I would recommend this to a friend

  • Almost perfect

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good laptop. The charger connection is really weak in that the cable falls out very easily

    I would recommend this to a friend
Page 102, Showing 2,021-2,040 of 2,585 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.