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Customer Ratings & Reviews

Your price for this item is $524.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 2,585 reviews
  • Rated 5 out of 5 stars

    My laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop. It’s very efficient and easy to operate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly and the quality of the screen is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer, easy to use, lightweight. Perfect size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't have anything good or bad to say about the p

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't have anything good or bad to say about the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m available in love. Best purchase I’ve ever Made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for my Grandson for Christmas. Will know more then.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Just missing a DVD drive. That would make it even better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome The computer is exactly like the display in the store where I purchase it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job making this laptop couldn't ask for better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a GREAT laptop. My only issue is the small SSD drive

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Charger not working

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is great, however, there is an issue with the charger. It cuts off constantly. I got the first one returned it, Geek Squad agreed it was the charger. I got another replacement and the charger still didn't work. I'll have to pick out a different laptop because the Surface Laptop Go 12.4 charger does not work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    An amazing laptop.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! It works perfect for school and work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift! No complaints, so totally satisfied

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best laptop for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good computer great for school and online gaming!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sir

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great customer service, excellent!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works ok only that the words are too small to read

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these for my daughters' school work. Within little over a year, they have multiple issues with battery life, software, display pixelation and system freeze.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice laptop it runs very well but does not have a lot of features that's one thing I wish it had was more features more apps I can download also it dies very fast but it holds space and it's good for what I needed for right now It's more so of a work computer laptop .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Meets daughter's remote learning needs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good and bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guy who helped was very good,knew his stuff. the product is also very good.only problem is that instead of taking the interest free for a period of time i took a the 30 dollar gift....which i have yet to recieve. would highly recommend the product but the store itself,second time i have deceived by them.

    I would recommend this to a friend