Customer Ratings & Reviews
- Model:
- THH-00035
- SKU:
- 6428997
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.
This summary was generated by AI based on customer reviews.
i'm happy with it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfectly fine for the price. I bought a case and a screen protector separately. I'm using it for starting javascript programming and it's ok so far.
I would recommend this to a friendDont buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst laptop purchase ive ever made . It just stop working wont turn on and i paid so much money
No, I would not recommend this to a friendnot the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it runs fine but the fingerprint broke and the screenshots do not save ive tried multiple times to fix it but it does not work and it is really frustrating
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Kayla, please connect with our Support team on the Microsoft website to help you with your issue. https://aka.ms/AA4rbq6
Not good , slow and battery drains.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft really needs to step up there game. This tablet is slow and the battery drains fast. Definitely staying with my iPad.
No, I would not recommend this to a friendNot very user friendly.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is just OK for the price. It only has 1 USB port so I had to buy Bellini connector with multiple USB ports and HDMI connector. It is a pain to carry an connector around especially when you are traveling. So it is not very user friendly. Also the Bm lack of backlit keyboard makes it very unfriendly to use it dark/ dimly root rooms. So I hate this lack backlit keyboard feature when I am working at nights in my bedroom.
No, I would not recommend this to a friendGood, but not what I needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy. The salesman gave me misinformation. He told me that the surface pen worked on this and IT DOES NOT.. I found that out AFTER I purchased the pen online.
I would recommend this to a friendGlitchy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it’s a great computer. The screen glitches from time to time which makes me think about returning it.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .We're sorry that there's an issue with your Surface Laptop Go. First, we recommend updating its software and firmware to the most recent version. If that doesn't help, please run the Surface Diagnostic Toolkit to diagnose and fix any problems. For more information on the Surface Diagnostic Toolkit, please go here: https://support.microsoft.com/en-us/help/4037239/surface-fix-common-surface-problems-using-surface-diagnostic-toolkit If that doesn't take care of the problem, we recommend that you contact Microsoft Support for assistance here: https://support.microsoft.com/en-us/contactus/ Hope that helps, Erica
- Pros mentioned:Size, Speed, WeightCons mentioned:Fan noise
Great Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.PROS: This laptop has beautiful colors. It is super fast, and reliable. It isn't heavy, and it's tiny enough to fit inside a backpack. Set-up is also super easy to use too. CONS: Whenever you have more then 5 tabs open, the fans start to turn on, and become really loud. Fingerprint Sensor sometimes doesn't work, and it's glitchy. Color of 'Ice Blue' Laptop sometimes looks like the platinum version of this laptop, so it sometimes bothers me.
I would recommend this to a friend Feels and looks beautiful. Not the best screen.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The design was stellar, but I clearly picked up a lemon. The screen was constantly flickering and scrambling within two days of purchase. I may purchase another later because I loved the feel and design so much, but I’m nervous from the rocky start. The screen quality is a real bummer and a higher resolution would have really pushed this into a full premium experiencing.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello – We're sorry that there's an issue with your Surface Laptop Go. First, we recommend updating its software and firmware to the most recent version. If that doesn't help, please run the Surface Diagnostic Toolkit to diagnose and fix any problems. For more information on the Surface Diagnostic Toolkit, please go here: https://support.microsoft.com/en-us/help/4037239/surface-fix-common-surface-problems-using-surface-diagnostic-toolkit If that doesn't take care of the problem, we recommend that you contact Microsoft Support for assistance here: https://support.microsoft.com/en-us/contactus/ Hope that helps, Erica
Microsoft Surface Laptop Review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One issue with this laptop is the Webcam, it has a very grainy image, which is disappointing given it's brand new.
No, I would not recommend this to a friendWorks but doesn’t last
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not even last a year with me and it stopped working.
No, I would not recommend this to a friendBad
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good product as soon as the year hit it stop working
No, I would not recommend this to a friendYep
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works. I had to turn off windows s mode in order to run most of the programs I needed it for.
I would recommend this to a friendreceived a lemon
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought and had to return within a week due to flickering screen. bought another one will see if it was just a lemon
I would recommend this to a friendPretty color
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure how I feel about this laptop. I had a macbook and this isn't really doing it for me
No, I would not recommend this to a friendComputer is great buy an extra charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer works well and does what is needed. The charger does not always work.
I would recommend this to a friendGood laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice laptop!!I brought this for my granddaughter who is nine years old and she loves it..
I would recommend this to a friend- Cons mentioned:Storage
Great product, just needs more storage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, we were just looking for more storage.
I would recommend this to a friend Surface
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not that great compared to other surface laptop. This laptop could have been better for the price.
No, I would not recommend this to a friendMr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop works good and fast but the screen is too small for me I should have gotten the 13.5”
No, I would not recommend this to a friend