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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,585 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    HP microsoft surface laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Great product, easy to store and handle sleek design and very lightweight no problems for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Go

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop. Its perfect for when I'm on the go. I am an operations manager that works from home, so i was constantly multitasking. I run so many programs and it always keeps up without any issues. The display is amazing. The video quality couldnt be better for when im in meetings. I am overall very happy with this laptop! Also, just to top it off, I am in love with the different colors this comes in.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Loving this computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, slim, beautiful, powerful and battery is not that great as they advertice but still is a great computer.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 4 out of 5 stars

    Surface laptop go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface go laptop is probably the lightest laptop I've ever owned and will probably the lightest you own. It is sleek and very small so you can fit it almost anywhere. My main issue is that facial recognition for sign in has been replace by a fingerprint scanner. The other thing that disappointed me was the color I got was ice blue but looks like platinum or silver rather than a light blue. All in all its a good laptop especially if you want small and portable.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Very nice and beautiful laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer! Nice color and size. Faster and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen, Weight

    Rated 4 out of 5 stars

    Microsoft surface laptop go review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my surface a lot. It does everything I want and more. It is fast light and powerful. Really like the touchscreen

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop ive ever owned, hits every mark for speed, durability, and power.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, just a perfect size that’s very compact to be able to travel with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for college. It worked perfectly for what I was needing out of it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    I LOVE IT

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT COMPUTER. IT'S EXACTLY WHAT I NEED, IT'S FAST AND RELIABLE

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for personal use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a very simple and nice laptop for lite work. If is only for personal use this laptop is the one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ITS CUTE AND LIKE UH COOL IG lol ,

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes its cool like i said & like it could be a little slow but like most times everything runs smooth and like yea

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best SD laptops. It’s smooth and high speeds were definitely a plus

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gray computer for everyday use and gaming. This computer is also fast and great for school.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Excellent Christmas gift to myself!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow I love this laptop!! Exactly what I was looking for, size, speed, color. Just perfect!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello – We're delighted that you love the size and speed of your new Surface Laptop Go. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Speed, Weight
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    My new work and play tool.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy to navigate, lightweight and overall an excellent computer. However, it gets hot fairly quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best computer I have purchased for college

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer!It has been a great college computer!Very pleased so far!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen, Weight

    Rated 5 out of 5 stars

    Jan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to navigate, touch screen is great. The laptop is easily portable, very lightweight.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello – We're thrilled that you love the touchscreen and portable design of your new Surface Laptop Go. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best of the best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and awesome❤️❤️ i recommend this beauty to everyone! Nice color and runs faster❤️

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    The best Surface ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already purchase a Microsoft surface once and the machine is extremely reliable and lightweight. But the Surface laptop is even better. I can keep it on my lap where the previous PRO 4 doesn't fit anyway. I'm very happy with my purchase and about BEST BUY , there is a better place in America for buying low price top merchandise ? Not that I know.....

    I would recommend this to a friend