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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,585 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great starting laptop for IT in school. Would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and easy to use !!! Recommend to anyone, A+++ purchase .

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop and very easy to work with touch screen is great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop ever! I bought for my school and it was great!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 4 out of 5 stars

    Great laptop yet inaccurate battery life

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase a laptop to post videos on YouTube and saw this for sale at $699. Its a great laptop that's fast, light and easy to use. the only drawback is that it claims to have 13 hours of battery, yet after only 3 hours of usage I already had to charge the laptop again, so that's a very misleading description. Other than the false battery life claim, I am still very satisfied with the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why buy expensive laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If u need a laptop for school or the office and prefer windows, this is perfect. It’s the MacBook Air of the surface line up and I don’t think you’ll regret your decision. Screen isn’t the sharpest but the the tall aspect ratio is great for productivity. I bought a $600 computer but because they focused on build quality and user experience, it feels like a $1000. (Love the keyboard)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Get one! Love it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Works well. Use it eveyday for work. Looks nice as well

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great little work horse.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife need an upgrade from her 4 year old asus laptop. This was a well worth it purchase. It's slim fast and is also touchscreen. I would recommend it for office work, school work, work from home positions, and photo and video editing. You can game on it but your not really getting the experience you would vs something that has dedicated GPU.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jon – Thank you for recommending Surface Laptop Go to others. We're glad that you're a fan of its speed, touchscreen and compact design. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Size, Weight

    Rated 5 out of 5 stars

    Windows Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this lightweight compact laptop! User friendly!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Surface

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. easy to set up and works great. Perfect size and love the color

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thank you for sharing your experience with your new Surface Laptop Go! It’s great to hear that it’s working well for you. We hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Surface Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. Works well and easy to commute with.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love! Lightweight and perfect for my college classes

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    Good compact laptop for travel.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop for when I travel on my motorcycle for several trips a year. It works perfectly for me on my overnight stays in motels and is light and small enough that I can carry it in my saddlebag. I did purchase a small soft side case to protect it when it is in the saddlebag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop would recommend does everything you need it to do

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Just buy it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded my expectations, nice feel and light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Surface Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Lightweight, easy-to-use, EXCELLENT battery life!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're delighted that you love the battery life and lightweight design of your new Surface Laptop Go. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Little but powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop its very sleek Fast and good battery life!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop, it is not too small, easy to use love the color

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    GOLD BEAUTY

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS LAPTOP IS SUPER CUTE, CHIC AND PORTABLE. I LOVE THE BEAUTIFUL GOLD COLOR. THE BATTERY LIFE IS DECENT, SCREEN DISPLAY CAN BE BETTER AND BRIGHTER. THE ONLY DOWNFALL IS THAT THE KEYBOARD DOES NOT HAVE A BACKLIGHT FOR THOSE WHO WORK LATE AT NIGHT. ITS DEFINITELY A GOOD LITTLE MACHINE AND TRAVEL FRIENDLY! I RECOMMEND FOR THOSE WHO ARE ON A BUDGET.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good laptop in price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. Coloful. Easy to use. Good laptop in price

    I would recommend this to a friend