Customer Ratings & Reviews

This computer is nice and I can navigate it easily. However, like many of the comments, the fan comes on and it loud. I make sure now to close out of windows and switch my battery status to "best battery life" and that usually stops the loud fan noise. A huge issue I have is that my screen goes black and starts to flash lines -like when you break a tv , while I'm on a zoom class. I took back the first computer and ordered the same one. I had the same issue but this time it closed out on its own. I am a grad student and cannot afford to buy a more expensive computer so I have to deal with this issue but thankfully I can exit out the large screen of zoom and log right back in. This issues is sporadic and not chronic

I have used a large gaming laptop as my daily driver for a few years now and was in the market for something to use on the couch or traveling. I was pretty much sold on a mid level chromebook before I did a deep dive into the surface products. At the time I purchased this the 8GB/128 model was on sale for $550 so it seemed like a fair price to get the mid spec offering. I tried this laptop and a few others in the price range in store before deciding to go with the Surface Laptop Go. It is missing some pretty basic stuff, like a backlit keyboard, but somehow it feels good enough in the hand that it doesn't bother me. The reviews I watched prior to purchase all mentioned the screen being less than full HD. I was expecting this to be a deal breaker when I tried the laptop in person and oh boy, was I wrong. With a screen less than 13 inches the PPI is high enough to not cause blurry text or grainy video. It looks exponentially better than a 27" 1080p monitor in terms of sharpness. Side by side with my wife's 2019 macbook air with retina display you can definitely see a difference in pixel density, but under 90% of it's use case I would never pick up on it. Videos are bright, sharp and vibrant in a well lit room. This will be awesome for watching movies in the airport/on a plane or browsing youtube on the couch. Overall I think 128GB of storage is a bit low for a main computer but it's perfect for a secondary PC for media consumption. I have a whole season of Ozark and a full length movie downloaded through Netflix and still have about 50 gigs free. Battery life so far has been middling due to it's constant windows updates and the upgrade to windows 11. But with many of these types of devices you really should put 2 or 3 full charges through it before judging the battery capacity. I'm getting about 6 hours of heavy web browsing use at 75% volume as of the second charge. Better than the first charge so things are improving there. Performance wise it exceeds at what my use case is, web browsing and streaming movies. This is not a gaming PC, it never will be. There are lots of cheap gaming options out there if you need a school/work computer that also doubles as a fortnite machine in the evenings. So look elsewhere. This is a great looking and well built system that will be supported for years to come. I would definitely try the PC in store before purchasing to see if either of the two weaknesses are turnoffs for you, those being the lack of backlit keyboard and less than FHD screen. I thought they would be deal breakers before getting it in hand and had to eat my words.

Perfect laptop for college. It’s the perfect size, not too small and lightweight. The software is super fast and much better than struggling to do college work using apple.

Great laptop for normal office usage. Build quality is great.

The battery doesnt last very long and gets kind of hot on the bottom. But is very good for traveling. Amazing for plane rides. And very small and compact perfect for traveling

My old laptop crashed less than two weeks before my college finals, and most of my classes remained online even after the mandate was lifted. This laptop saved my life and at a decent price. I am able to download all the computer programs I needed and multitask. It’s a little but too small for me, but it gets the job done and weighs next to nothing. I especially love the charger being magnetic and not sticking out like a flashdrive!

I loved this laptop very light weight and fast! I wanted a laptop that can carry every where and not so big and fast this one was affordable and covered my needs.

Works perfectly for my teenage son who is a Junior in high school. It is fast and very portable compared to other we had previously. Good value for the money.

I purchased this laptop for my high school aged daughter , it is light weight and has great performance. Only issue she has is that the battery life could be better

I chose this laptop for its low weight. It's a great device for carrying to work. I loaded Microsoft 11 into it and love the touch screen for navigating easily through documents.

This laptop is exactly what I needed to streamline things for my online classes. Lightweight, touchscreen, versatile. Arrived quickly.

Perfect size and weight. NOT like a tablet that with the keyboard attached falls over due to the weight of the screen. For the money its well worth it.

My daughter absolutely loves her laptop! She uses it everyday for college & the battery life is outstanding. You will not be disappointed & the color is so pretty

Very thin, very light and very easy to use. Used a laptop for years while working, it’s been 7 years. The Microsoft Surface Go makes it easy to pick it back up.

Bought this as a gift and they love it. Very lightweight and the speed is quick and smooth, also well built casing. I would prefer this over the Macbook Air anyday.

Love my new laptop! It’s light weight and compact, great for travel. The icy blue color looks so sleek! Highly recommend it! Live the touch screen feature!

I adore my new laptop. This is my first time getting one with touchscreen and I love it! It’s a convenient size for travel and the pick up process was very quick.

I bought this for my granddaughter, who is in high school. It was very easy to set up. It has great speed. My granddaughter loves it. I also like that it has a solid state drive.

This is a perfect portable laptop for everyday use! I’m a master's student and I have to commute everyday to campus, this laptop is lightweight and has a fairly long battery life!

I am in love with this laptop! It doesn't have crazy specs but it gets the job done with no hiccups. It feels sturdy and the compact size is so nice. I saw a lot of YouTube reviewers being skeptical about the resolution, but the display looks perfect. I'm even playing The Sims 4 at the highest settings and it's perfectly fine. Startup is super fast. Fingerprint reader is responsive.