Customer Ratings & Reviews
- Model:
- THH-00035
- |
- SKU:
- 6428997
Customer reviews
Rating 4.6 out of 5 stars with 2585 reviews
(2,585 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Lightweight Laptop
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop really handy, lightweight, using it for a year and half, still going strong
I would recommend this to a friend- Pros mentioned:Ease of use, Touch screen
Rated 4 out of 5 stars
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s small, travel size, touch screen and has finger print recognition. It’s cool. I bought it 3w ago. Never dropped it but it turned rainbow on me for about 30s randomly. So far no other problems. Decent buy.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Platinum
I would recommend this to a friend - Pros mentioned:Weight
Rated 4 out of 5 stars
A good small lightweight MS Windows 11 laptop
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop for one purpose and one purpose only -- to serve as a very lightweight, easy to handle full MS Windows 11 laptop for light-duty casual use (browsing, email, word processing, minor bookkeeping, etc.) at night while in bed. In this regard, it hasn't disappointed. The caveat being that its entry level specs and abysmal battery life may not be enough for those seeking a full-fledged, full featured laptop equal or close to a higher end desktop in performance. I'm giving it four stars because it serves my bedtime needs well and is far superior to my iPad in capabilities. I also wish it had a backlit keyboard.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Platinum
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Perfect laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome laptop. Solid, fast, stylish! This was a Christmas present for a 16-year old girl and offers all the functionality she needs for school, productivity and entertainment
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue
I would recommend this to a friend - Pros mentioned:Size
Rated 3 out of 5 stars
Great for basic use
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my laptop. It was initially brought for simple use like school work and watching videos. Now that I’ve been playing the sims it’s time for an upgrade.
I would recommend this to a friend - Pros mentioned:Ease of use, Touch screen
Rated 4 out of 5 stars
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect little laptop for my crafting activities. Easily fits into my bag and I love the touch screen feature. One downfall is that you can't use the Surface Pen with this model.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue
I would recommend this to a friend - Pros mentioned:Size, Speed
Rated 4 out of 5 stars
Great size!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the size and how fast this computer moves. I wish I had added an extended warranty; I wouldn't have any worries when there is any damage to the laptop.
I would recommend this to a friend - Pros mentioned:SizeCons mentioned:Fan noise
Rated 4 out of 5 stars
Good purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size of the computer. Was worried about it being to small, but I think the normal laptop size was too large. Wish the keyboard was lit and the fan gets loud at times only when charging.
I would recommend this to a friend - Pros mentioned:Speed, Weight
Rated 5 out of 5 stars
MUST HAVE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE MY SURFACE! PURCHASED IT FOR SCHOOL TO GO ALONG SIDE MY MAC FOR CERTAIN PROJECT. IT'S SUPER FAST AND VERY LIGHT TO CARRY AROUND.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue
I would recommend this to a friend - Cons mentioned:Fan noise
Rated 2 out of 5 stars
Won’t keep charge or run games without overheating
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first year I had the laptop, I didn’t use it much. It stayed in the case I bought, but when I started running games (small ones that aren’t usually overtaxing, like minecraft), it wouldn’t stop overheating and overworking the fan. It honestly sounded like it was goung to fly away. The laptop also wouldn’t hold charge for longer than 30-45 minutes depending on my activities. I had to always have it on charge and give it 10-15 minute breaks often to keep it from burning me alive.
No, I would not recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
I love it, value for the money!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came just as promised by best buy (the next day), just that i didn't get an update about it arrival, till i checked my front door myself. laptop is so cute, just as i expected and want it, the quality is top notch and packaging is excellent also. Microsoft did a great job in the build up. It is nice. It portable, light weight and very smart. The keyboards were so soft to touch and operate, the finger print also very functional, i bought it for studies and it is doing excellently... I love it. Would upload a pic when i take a snap of it.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue
I would recommend this to a friend Rated 5 out of 5 stars
School laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my son. Excellent school laptop. Can expect nothing better. Overall excellent, size/weight/battery life. Performance is excellent.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Platinum
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Started with blue, ended in gold.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Light and fast. If it needs to be charged, getting it back on was a little tricky and had to google it, but overall, I love it - especially the color.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – We're delighted that you love the speed and lightweight design of your new Sandstone Surface Laptop Go. We hope you continue to enjoy using it. Best, Erica Surface Customer Care
Rated 5 out of 5 stars
Good computer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs well good battery life is perfext for qhat i needed
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue
I would recommend this to a friend- Pros mentioned:Size, Weight
Rated 4 out of 5 stars
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for a laptop to give me more than an IPAD, got more for general use. Very easy to set up! Love the size and weight - easy to grab and go anytime.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent upgrade. Exactly what I needed and wanted and price I wanted to pay. Got it in rose gold. Bestbuy had it cheapest and in stock
I would recommend this to a friend- Pros mentioned:Ease of use, Weight
Rated 5 out of 5 stars
Can’t go wrong
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Light weight, easy to store. I was skeptical of the surface, but it has exceeded my expectations.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Platinum
I would recommend this to a friend - Pros mentioned:Size, Weight
Rated 4 out of 5 stars
Great computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This products is great. I like how small and sleek it is, very light also. It does everything I needed a computer to do, which wasn’t a whole lot for me personally. I would recommend this product!
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Platinum
I would recommend this to a friend Rated 4 out of 5 stars
Review
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality but very easy to break. Get a protection warranty !!
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue
I would recommend this to a friend- Pros mentioned:Ease of use, Weight
Rated 5 out of 5 stars
Great!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, excellent quality for the price. Went from the surface tablet to this and it is still easy to use and light to carry around.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue
I would recommend this to a friend







