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Customer Ratings & Reviews

Your price for this item is $524.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,585 reviews
  • Rated 5 out of 5 stars

    Military

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If youre military GET THIS it works perfect for all the websites we use and the CAC reader works amazing on this vs. the apple & windows

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Surface Laptop is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something similar to the MacBook and I found it with the new Microsoft Surface Laptop. This is light and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Light weight and great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to access apps and has made my daughters at home Schooling so much easier for us all. She loves the light weight and ease of working on this surface laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Rose gold

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for my girlfriend. She loves the color. Easy to use. Bestbuy had it Instock for an excellent price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer Microsoft has I used it for for and it works perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the touch screen it’s great for when I’m teaching and when I’m doing homework for myself. It’s light and so convenient to carry in my bag.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Francis – It's wonderful to hear that Surface Laptop Go’s touchscreen, and lightweight design make it a good fit for your needs. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    New to the Surface Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meeting my needs at a reasonable price tag. Wanted a bright look and light weight laptop to drag around with me. Still getting the feel of it as my company used to provide me with a Mac, but so far so good.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Sandy,

      It's great to hear that your new Surface Laptop Go fits your needs. Thank you for sharing your experience; we hope you enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good performance! Touch screen is wonderful. I was skeptical about its size but it is small and still big enough to work for a teacher.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Amanda – It's wonderful to hear that Surface Laptop Go's speed, and touchscreen are a great match for your needs as a teacher. We hope it continues to serve you well. Erica, Microsoft Outreach Team Microsoft

  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was easy to set up and use. The quality of the device is an added bonus. I’m very impressed with how fast it moves.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love this laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop for work and so glad I landed on this one. Speed is perfect and graphics are too. The charge lasts at least 6 hours.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're thrilled that you're enjoying the speed and graphics on your new Ice Blue Surface Laptop Go. We hope it continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the finger print security. Bought for my husband. He loves it. Uses it for work and home. Fast and very light weight!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast! Great for word and excel. Fan does run when playing games. Light weight east to carry around in book bag or tote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Portable, affordable and fun!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am really liking this little machine. The processor is fast and I love how portable it is! Screen display is bright and crisp!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Lisa – We're delighted that you love the speed, graphics, and portable design of your new Sandstone Surface Laptop Go. We hope it continues to serve you well. Erica, Microsoft Outreach Team Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Surface laptopgo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great, I wouldnt go any smaller though. Has great speed and battery life and display quality is excellent also!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Nice Small Microsoft Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, somewhat light weight, laptop. It’s easy to use, but you have to pay extra for MS Office if you plan to use Word, Excel PowerPoint etc.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    new laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good laptop equipped with good software .and proper speed .The laptop it is also very light and perfect to travel on a carry on luggage.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Perfect for student requirement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect computer for students. Great for creative and artistic work as it is a touch screen. Also super easy and secure to login by the finger touch.. Love it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      It's great to hear that you consider Surface Laptop Go to be a perfect device for students. Thank you for sharing your experience with it; we hope you continue to enjoy using your new Surface.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter who is first year in college. She loves the touch screen and the capability to carry it to and from classes.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We’re happy to hear that Surface Laptop Go is a great fit for your daughters first year of college. We hope the touchscreen and portable design continues to serve her well. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife and she loves it, especially the color. Does everything she needs and it's easy to carry around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for students

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for college and it's been great wouldn't recommend it for anything more than just writing essays and doing homework tho

    I would recommend this to a friend