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Customer Ratings & Reviews

Your price for this item is $524.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,585 reviews
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Perfect so far..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Surface is perfect size, very lightweight and fast. Screen is bright and sharp. Absolutely no issues so far.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're delighted that you love the speed, display, and lightweight design of your new Surface Laptop Go. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    I love my Surface Laptop Go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Laptop Go is an excellent machine. I'm a writer and it has all the power and speed I need. I also love to stream movies which this also does well. It came highly recommended by Consumer Reports and is exactly as good as the hype around it. The speakers are not optimal. They sound tinny and underpowered, but they are adequate for my basic needs. I can easily plug in some headphones or hook it up to my amplifier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop, I will be upgrading to a new model soon. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop light and compact the only problem is the storage is a little low but that is the only thing I don’t like about it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great laptop for college students

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for a college/high school student. Great performance. Fits in backpack.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Jr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer fast and easy to use good price!!! This computer is great for anyone with school or jobs!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jerry – It’s great to hear that your new Sandstone Surface Laptop Go is working well for you. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cute, holds charge, graphics are nice, audio is really loud, overheats a little so invest in a laptop fan.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    For the price, the laptop is genius.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, the laptop is genius. Love how lightweight and easy to handle it is.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Fast and simple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what the wife needed. My wife wants something small, slim, simple and fast. Well this is it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rye's computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That was a gift to my granddaughter. She uses it quite a bit, although she has a different one from her school for school work.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. You get power packed laptop in a compact and sleek shape and size.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Great little computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been very impressed with the speed and quality over my last computer. Light and compact. Love the sandstone color.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Tom – We're delighted that you love the speed of your new Sandstone Surface Laptop Go. We hope you continue to enjoy its compact and lightweight design. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is worth is it’s soo smooth works fast and it’s small enough that you can bring it anywhere with you

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're delighted that you love the speed and portable design of your new Sandstone Surface Laptop Go. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great laptop for my wife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several Surface laptops and they are always top notch quality and performance for the thin and light category. I got this for my wife, who teaches our kids at home. For the person who needs portability and is going to be doing mostly web browsing and school work this is a perfect laptop. Quality is excellent, battery life very good, screen is crisp and color accurate and the keyboard (chef’s kiss) is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Rebecca’s review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop! It’s not heavy! The battery life truly is long lasting! Everything about it is wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look, easy to use and fast. It’s very light weight so easy to carry around.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great bargain for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed...perfect for a small portable computer that travels easily. The screen is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anywhere laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can expect nothing better. Overall excellent, size/weight/battery life. Performance is excellent.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    For Light Use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as lightweight as I would like it to be - there is a noticeable heft to it. Some reviewers have pointed out that screen pixel density is not high enough for the price and that pixels will be noticeable but I think it's fine for its size. I probably would not notice the pixels unless I look really up-close into the screen. I'm using this device for light use purposes, so it is fine if you are not using it anything intensive as the fan noises are noticeable once it ramps up.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great compact on the go laptop.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great compact laptop, powerful for everyday uses, not for gaming.

    I would recommend this to a friend