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Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,585 reviews
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed for school. Easy to use and light

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    You need to get this!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this laptop! After debating to get a MacBook for the longest time, I decided it did not want to spend thousands of dollars for just a computer. Upon doing some research this computer popped up and has all the exact specs I was planning to get for the MacBook at half the price! This small but very powerful and very fast computer is the best thing I’ve gotten, highly recommend getting!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're delighted that you're a fan of its speed, and performance. We hope you continue to enjoy using your new Surface Laptop Go. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reallly nice my daughter love it. Fast sleek and definitely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great I’m using this as a work from home interpreter and it’s wonderful!!! I am not using it for anything else other than work related.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best decision I have made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the money, fast speeds, and battery life is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great laptop for most tasks. I like the speed, design and ice blue color.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Linda – We're thrilled that you love the speed, and colorful design of your new Ice Blue Surface Laptop Go. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    Dennis

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s light weight and compact, with all the features as a large laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still works after tons of use. Easy to set up and overall good little computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely get this!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom and she loves it. It’s perfect for all of her needs and then some lol.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Still great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even almost a year later, I am happy with the speed and easy of use

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing laptop. Battery just ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop. Incredible price. Super fast. Wish battery last longer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    my best computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    light weight, easy to use, battery last longer, good capacity of memory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid laptop, would certianly recommend depending on the type of work you need to do

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    Good quality and good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for travel and students, good size and low wigth.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MS Go

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very nice. Love the rose gold color. It was very easy to setup, walked me through it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Risha,

      Thank you for sharing your experience with your new Surface Laptop Go! It’s wonderful to hear that it was easy to set up and start using. We hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent Little Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a business owner on the go, this little laptop is awesome! It's lightweight and way less bulky than daily laptop. It is perfect for those pop up questions that always seem to arise at the most inconvenient time. FYI, i use it for all my business needs when i am on the go, notes, excel, QB's and all the other business stuff i need to achieve to stay on task.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    My Surface Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new laptop!! The speed, the ease of use. Just Great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not a mac, but then again. I can take a vacay too!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this nifty little laptop. I’m a long time Apple fan, and really felt strange bringing this thing home, however is sleek and elegant and truthfully, keeping around 1k more in my pocket I felt pretty good. The windows platform is taking me a little bit to get reacclimatized to, but this is a sweet machine. Give it a go. If you don’t love it, Best Buy always takes it back. I’m hangin onto mine

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Rob,

      Welcome to the Surface family! Thank you for sharing your experience with your new Surface Laptop Go It’s great to hear that it’s working well for you. We hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Slick Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slick, everything I’m looking for in a laptop. I might need something smaller tho

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    worth every penny

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the Go Pro laptop. I just wish it worked with the microsoft pen which it doesn't and I was told by 3 employees at Best Buy that it would. With that being said I had to return it to get a more expensive laptop that worked with the pen. I love the color and it was very light weight easy to pickup with one hand. Charges really fast with their lightening fast charger. It's worth every penny.

    I would recommend this to a friend