Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,585 reviews
  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size is perfect. Lightweight, love the color. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    Love This Laptop!!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! It’s small and lightweight perfect for students.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It's great to hear that Surface Laptop Go's lightweight design fits your needs for school. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Windows

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is a good size and very fast. Would recommend to a friend

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We’re delighted that you love the speed and size of your new Ice Blue Surface Laptop Go. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    good work laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good light computer, no major issues, pretty easy to use and set up

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a great laptop computer! Fast and user friendly. Great battery life too.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi There,

      Thank you for sharing your thoughts on the Surface Laptop Go. It is great that you are enjoying it and that it is user friendly.

      Best,
      Katie
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Microsoft laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop. It' very light and it's very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fan is a touch load; however, the computer is good for kids school work.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    10/10 would recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color, light weight, sleek design! :) :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little confusing but for the price it’s good !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Sleek and easy to navigate

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is fast, easy to carry, sleek look and complete.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Choice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Surface Laptop Go as a replacement for my old laptop from 2014. This was my first experience with a Microsoft product, and it has been a great choice! It is super fast, and so far I have kept it in the 'S' mode to keep it running fast and secure. I recommend this product for people who prefer a smaller laptop for general personal use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – Thanks for giving Surface a try, welcome to the family! We're glad that you're a fan of Surface Laptop Go's speed, and portable design. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Spiffy Little Thing

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop does more than I expected! While I typically have a desktop for work, I had to use this for about a week instead, and it did the job phenomenally. I was running multiple browsers, word documents, and a virtual meeting at the same time and didn't experience hiccups on any side. Plus the camera is nice and clear. I am pleasantly surprised and very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As soon as I seen it I loved it for me, it's very light and easy,fast to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it. very light and portable. safe browsing - great for college students.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite Laptop

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So obsessed with this laptop, use it for everything, for school, and work.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the colors and completely loved design. Wife loved the touch screen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    “Value” Surface Product and then some

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me preface this review by saying I love this laptop. It does what I need to do for work really well and then some. For the price, you cannot go wrong. What made it even more attractive for me, it’s a Microsoft product which comes ZERO bloat-ware. For those of you who’ve owed Dell’s, HP’s, and Acer products, you know what I mean when I say “bloat-ware”. Nothing beats a clean stock Windows OS install. This is my 3rd Surface product and I probably won’t go back to the big PC names ever. The exterior has a nice premium feel, the screen resolution is sharp/crisp, the keyboard is responsive (more on than that in a sec), sound quality is better than most premium laptops/tablets, and nothing too exciting to report on the track pad. For those of you who game on Xbox and have GamePass Ultimate, this laptop will stream those GamePass titles with ease. No downloading required. Just connect your Xbox controller via Bluetooth, fire up the GamePass (Xcloud) site on a browser, and game to your heart’s content. The reason why this is not a 5 star laptop is the keyboard. The keyboard does NOT light up like the Surface Pro and the Surface Book. I know that’s a weird reason to not give it 5 stars, but we’re talking about a $500+ PC laptop here. Microsoft, PLEASE add a few LED lights under the keyboard so I can type in the dark! lol If you’re in the market for a compact, affordable, easy to use, stylish laptop, and can live without the backlit keyboard, then look no further.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – Thanks for sharing your experience! We appreciate your feedback. We hope your new Ice Blue Surface Laptop Go continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    powerful little laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice little laptop, easy to carry around but powerful

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Surface laptop Go

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s handy and easy to use. Very compact and light.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Great laptop for college

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for heading off to college. Fast and lightweight.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're glad that you're a fan of Surface Laptop Go's speed, and lightweight design. We hope it serves you well at college. Best, Erica Surface Customer Care Microsoft