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Customer Ratings & Reviews

Your price for this item is $524.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 2,585 reviews
  • Rated 5 out of 5 stars

    I won Christmas 2020

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my little sister for Christmas. She’s been begging for a laptop because she’s going to college, albeit online due to COVID-19. She absolutely loves it, and says it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Pretty in Pink

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome! I absolutely a in love with the color! Easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nifty Little Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a small cheap laptop when my Macbook Air died, and this one is doing the job so far. I chose it because I thought it was just so adorable! It's smaller than my old computer and does what I need it to do (just internet, Word, and Excel).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our son…he really likes it! Not too big and not too small.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Bought for my wife, because she wanted a smaller more mobile laptop. We decided on the laptop vs the tablet, because we don’t like kickstand on the tablet. We are usually using the laptop on our laps and the tablet kickstand is better on a table.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great! Only battery issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first thing you notice is how thin it is! Very thin and portable. Just what I was looking for. The speakers were the biggest surprise. Very loud for such a tiny laptop. The screen looks stunning. Only down is if you take it off windows s that the battery drains quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop ever <3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! I was clueless and I didn't know what to buy for college since I wanted an affordable and great device. Without a doubt, buying this laptop has been the best decision I've made. I receive a lot of compliments because of all of the cool features and price.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It's great to hear that Surface Laptop Go is a good fit for your needs. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Best Laptop I’ve Owned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop. Fast. I love the touch screen. I love the fingerprint log in feature as well as the pin or password log in. The 12.5 inch screen is ok -I should have gone with a bigger screen size. Apps all work very well. I would recommend this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and build quality for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Great value and quality for the price, especially versus Chromebooks and Apple devices with the same specs would cost a lot more. The build quality and case feels premium, the size and weight is perfect and the performance is really good. High end features like the touchscreen and fingerprint reader are really handy. It was easy to set up and create different profiles for family members. Cons: The screen is "lower" resolution compared to others, but it's not really noticeable due to the screen size of the computer.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're glad that you're a fan of the value and premium design of your new Surface Laptop Go. Thank you for sharing your experience; we hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Quality Item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for its size. Moves fast and looks slick. so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    A lot of power in this small device.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh, it's small alright but it's powerful. I like the size because its not as bulky and heavy as some other laptops. I do not feel as if I am losing much when I compare this to my MacbookAir. I'm very happy with my purchase. Please note though that the keyboard isn't lit. That's the one thing I wish was different.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Cheap & powerful laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a cheap yet powerful laptop. It's light and very portable. Good weight distribution and good fell, although though the bottom half is made of plastic. And I'm glad that the SSD is upgradable, although it's more difficult than other laptops

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Small but plenty of computing power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great small but powerful laptop. Bought this for my wife and she likes the compact size. It has plenty of power and memory. Loaded it with the latest MS software and Office and she is ready to use it for work. Replaced an older Lenovo Yoga with this and happy that we did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium yet affordable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a back to school gift and was surprised that such an affordable machine could look so premium. It doesn't have all the bells and whistles but for browsing and school work, it is exactly what I needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a good laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a solid laptop - daughter used it for University -

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. First, I bought one in sandstone to replace my old laptop that was very slow. This one is much faster. I like it so much that I bought one in ice blue as a Christmas gift. I hope the recipient likes it as much as I do. Both colors are lovely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for using it at home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop because I need it one ASAP, it works well is powerfull enought for a everyday needs , the battery will last a solid 8 hours watching videos and and answering emails , I run my in battery save mode and it sure last way more than running it at the recommende setting.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Carlos – It's great to hear that it’s a good fit for your needs. We hope your new Surface Laptop Go continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my daughter has been using it and she loves it! It was set up in store so everything is just right so far. The Solid State Drive gets things done fast. I was a little skeptical on the touch screen because I've never used one, I'm learning to like it

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Very impressed with build quality. Size is just right and the display is very good. Wish it had a backlit keyboard, but in no way is it a deal-breaker for the price. Easily upgraded to Windows 11 and everything runs and looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, I bought this laptop 1 month ago and it’s really good. It exceeded my expectations, i really recommend it. Also i started a Twitch channel and I hope people who are reading this, support me. I stream in Spanish but I could also use my english TWITCH: AshJPole

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us and recommending the Surface Laptop Go. We are happy you are enjoying it.

      Best,
      Katie
      Microsoft Surface Team Microsoft