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Customer Ratings & Reviews

Your price for this item is $524.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 2,585 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very cute

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A small and pretty laptop that I want to show off. But that's all. If you plan to edit video or play games, don't buy it. This computer is for Internet, YouTube machine, Netflix, and documents.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't rate this higher than 4 stars because I haven't had this laptop for longer than 5 months. I can say that it works great with the Microsoft apps. I purchased this laptop to work on college related tasks and so far I'm loving it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this laptop in my office for my technician to input things into an electronic medical record. It's a perfect size for this function, touchscreen works great and so far it's working out very well. I will probably be purchasing one or two more.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great laptop at a great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop does everything I need it to do. It is incredibly light. Easy to pack and carry around. Reliable (unlike my previous two laptops). The battery could last a little longer, but it's manageable. Very satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great laptop for an entry level device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop overall. the screen does look a little bit bigger than a 12 inch one. The speed is very acceptable. The touchpad is not always responsive and there is no backlight keyboard and Microsoft Hello face authentication.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop as a gift from my children. The color is beautiful. It a nice lite pink. The design is great and it has a comfy keyboard. Also, I like the battery life because it lasts a long time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for office use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a laptop with num pad. Great for office use, the touch pad sucks tho, the contact always activates even you touch the side. But overall it is a good gadget for office use

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Microsoft Surface Laptop Go--Mostly Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the computer. It's light and comfortable, and the screen is very bright. It's also pretty quick and everything is where it is supposed to be. On the negative side, the battery life is not very good, and I miss having a backlit keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple setup and easy to use. I coupled the laptop to a 32 inch tv using a Microsoft wireless display adaptor. The large display is great for old eyes.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Windows Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop so far. The touchscreen is pretty responsive and the screen sharpness is very good. The laptop has not been in use for long since it was purchased so not much time had passed for a deep evaluation. Overall, it is good so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great value for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a pc to write my dissertation. It has a great screen, is very portable, and runs the office software like a breeze. I wish that it had more connectivity like another thunderbolt port but for the price this machine does exactly what I need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Overall Good Build

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build material is great, very nice laptop for on the go but if you are expecting performance like gaming or software rendering you can find better for about the same price in our case though we have a gaming desktop so we were looking for comfort and portability around the house.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great little unit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little unit. I got it as a gift and now I’m jealous. I like it more than my surface laptop 2. Wish it had a lit keyboard but I bought a light for it. This little guy is fast and quiet. Really a great buy. No regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love it! I love that I can use the mouse or touch the screen Depending on what I’m doing. The only problem I’m having with It at all is that the charger has to be propped at a particular Angle for the light to go on.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're delighted that you love your new Surface Laptop Go. Thank you for sharing your experience; we hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Beauty and brains!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. I’ve had 2 surface pros and went to get a 3rd, but this lovely thing caught my eye! It’s touch screen and offers all the benefits of the surface pro- the keyboard just stays attached. I absolutely love it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Angie – It's great to hear that your Sandstone Surface Laptop Go is a good fit for your needs. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Microsoft surface laptop go

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about it except the battery life. The laptop dies pretty quickly and has to be charged often. With good wifi the laptop works pretty fast and the display is nice and sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Perfect for the Laptop/tablet in between computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect little computer to set up for my parents who are checking emails, doing minimal word processing and just wanting a second computer to have around the house. Super lightweight and they love the touch-screen functionality!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Affordable, great for students and work from home

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size portal awesome for traveling and nice to doc to my dual monitors for my home desk. Screen resolution is nice and clean and the price makes it even better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    get a better laptop.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Surface is by far better than any laptop I've owned coast effective, great stage and do smooth to operate. Easy tutorial with it. If you need a light weight laptop, this is the one for you. Get one to replace what you have today.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Harold,

      Thank you for recommending Surface Laptop Go to those in need of a lightweight laptop. We're glad that you're a fan of its value and easy usability. We hope you continue to enjoy using your new Surface.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price and great laptop. Everything looks and runs as I expected from the specs found on the Best Buy site. The color (Sandstone) is even prettier in person. Very happy with this purchase.

    I would recommend this to a friend