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Customer Ratings & Reviews

Your price for this item is $524.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 2,585 reviews
  • Rated 3 out of 5 stars

    great style and value, display meh

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely not cheap feeling but the display does look very pixelated and missing the keyboard backlight is not ideal. batter life also subpar.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE NOT HAD A LAPTOP IN ALONG TIME, WHEN I FOUND THIS ONE I LOVE IT SO EASY TO MANUEVER AROUND, LOVE EVERYTHING ABOUT TH3E TOUCH SCREEN, GAMING, THEY KEYBOARD

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great with a few drawbacks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this, i got it today in the sandstone color. its very sleek and beautiful, as well as pretty fast. i cant wait to use this for my schooling, only drawback is no backlit keyboard, also theres no "lip" on the lid of the laptop so i struggle a bit to open it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little machine is mildly epic! Literally zero complaints. I wouldn't use it as a gaming machine, but anything I ask it to do it does very effectively.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally put my old computer to rest and invested in this laptop. No Regrets, great buy and I'm so loving the touch screen feature.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Can’t go wrong with this laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best lap tops I have ever used. It’s perfect for my work meetings, functional, lightweight and pretty which is an added bonus!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    My new Surface go Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually do not like anything that is Explorer based but find this product to be fast and easy to use. I need this for specific parts of my business that I cannot us my Mac

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely Little laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful computer with a sleek exterior that maintains an#r⅔=h/je2iaiti>ii impressive battery life. I love Microsoft's "Goldstone" color too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graduation gift for a teenager. Its light, fits great in a backpack, the picture is amazing and the case is not just a nice color...its really tough too.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Kevin – A brand-new Surface Laptop Go sounds like a great graduation gift. We're glad that you're a fan of its graphics, and durable design. We hope its portability serves the grad well. Cheers, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Top knotch performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer at an affordable price, my wife uses at work for executive planning and she couldnt be more pleased with this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect all around

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect all around laptop. Great build quality, good battery life, and sharp screen. You can tell this will last for years.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice but battery life is not what is advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst battery life ever. It's a nicely built device with good looking thin bezels and it runs very smoothly. Sandstone looks great by the way.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect simple bare bones computer:

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy I went with this computer. It’s simple and bare bones. If all your looking for is web surfing and bill paying. It’s perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    A great lightweight addition to my audio gear

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great laptop for my audio work. It gets along well with my audio interface, and the touchscreen is very responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great laptop, its good and easy to use especially having it connected to my phone and get all the notifications . Would definitely buy again if I wanted to.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It’s great to hear that it’s working well for you. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A really good small laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Microsoft Surface. It's thin and easy to use! The speed for downloading is great! Just what I needed in a laptop

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my surface go!!! It's lightweight and portable and I love how it's in laptop form. I keep as a secondary device compliment to my regular surface pro.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – Thanks for being a loyal Surface fan; we hope you continue to enjoy using your new Sandstone Surface Laptop Go! Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Really nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my son for college. It does everything it needs to do for his classes without any issue. It's a great size for him to take to and from classes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    School and work use!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a few days ans it’s running smoothly! I love it! Just not a fan of the whole S mode and no light on key boards but overall great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow and then WOW

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing from the moment I turned it on. It meets all my needs and some I didn't know I had until playing with this beast.

    I would recommend this to a friend