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Customer Ratings & Reviews

Your price for this item is $524.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 2,585 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great lap top for students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is light and the display is great. Fast SSD speeds for multitasking. Has been great so far for all my college needs.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi John – It's great to hear that Surface Laptop Go is a good fit for your needs. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, light and wonderful performance! I wish they have a litted key board version, it would helped a lot when doing work in dark place.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim attractive compact...it does everything i need it to do and then some. I love how the color goes with my phone and smart watch!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It's wonderful to hear that you love its colorful design. We hope you continue to enjoy using your new Sandstone Surface Laptop Go. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Small and easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had gifted this laptop to my friend. It’s small and easy to use. The look and feel gave smiles on my friend face.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Great for the value, would definitely recommend for people that need a small laptop for low cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for school!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It functions perfectly. I mostly use this laptop for school work. I'm able to run many tabs and programs without problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality computer. Cute. Works very smooth. Appreciated the security software and measures available for purchase/download.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Surface lap top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It's portable small and lite weight. The power is good enough to get all my work needs done.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Microsoft Surface Laptop Go

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for grandson. He has no complaints like it so far. Would recommend to his friends for school assignments slim, light weight easy to use key board.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great computer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter so she can do school work and so far she loves it and it works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great for every activity, I will say that it tu necessary for most to download the S version, which was super easy, in order to have full access to the web.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Surface laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this product, it came in perfect condition it’s very light and has a beautiful finish to it it also is great for all my needs! 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop! Creating the projects And multiple projects are so much easier now

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Yes, you should buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, definitely worth the buy, I was actually planning on getting something bigger but it is totally enough for a lot of work

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    I really was hesitant.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought mine and did not exspect to love it as much as I do! Its fast and does everything I need it to! For school and work!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It's wonderful to hear that its speed is a good for your needs. We hope you continue to enjoy using your new Sandstone Surface Laptop Go. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Size, Weight

    Rated 1 out of 5 stars

    Slow and poor battery life if opting out of S mode

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a small, lightweight computer on the lower-end side for leisurely functions. For the price, I knew that this laptop would not perform at the level of my larger, more expensive computer. However, I never expected it to operate so slowly that it was almost impossible for me to even load a few files without aggravation and wasting a lot of time. In all fairness, the problem may have arisen because I immediately opted to switch out of S-mode, as I did not want to be restricted to only installing apps from the Microsoft Store. I also need to note that after I fully charged the battery, it depleted within 4 hours. I don't know if my computer happened to be a lemon or if the lower-end models can only operate effectively in S mode. The problem is that once S mode is selected, you cannot reverse the decision. So I plan to return the laptop and do not recommend Microsoft brand computers if you plan to opt out of S mode. .

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm satisfied with it. Sometimes the fan would turn on when it's charging while it's turned off, kinda annoying, but it doesn't cause much.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Gift!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift to my mother who is in her late 50s and it is easy enough for her to navigate. Love this for her!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice, delivered on time and it brought the smile that it was intended to bring. Classy laptop my friend really love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microsoft computer is awesome I can't believe how well it is. I would highly recommend to my friends and family members.

    I would recommend this to a friend