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Customer Ratings & Reviews

Your price for this item is $524.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 2,585 reviews
  • Rated 4 out of 5 stars

    Great for on the go

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice compact light weight design, fast boot up, but has some odd anomalies and a weird screen size and aspect ratio

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice Ice Blue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is fast. Perfect for me to work with. Plenty space, nice graphics. Glad I got this one instead of an hp

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Nikki – We're delighted that you love the speed and display of your new Ice Blue Surface Laptop Go. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old surface. I like the keyboard on this one. Battery life seems to be really good. I’m happy with my purchase.purchase

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop in a beautiful color is delicate and easy to use and doesn’t take up a lot of room when traveling!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Leslie – We're happy to hear you've found the perfect travel companion in your new Ice Blue Surface Laptop Go. We hope it continues to serve you well. Erica, Microsoft Outreach Team Microsoft

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything you need it to with minimal freezes or overheating. It’s also really quiet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Plz buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer and very easy to use. Would buy again ❤️. This was a great investment. Great for school and photoshop.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Tiffany – It's great to hear that Surface Laptop Go fits your needs for school. We hope it continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best laptop ive had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has proven itself worthy and very good its a great piece of gear to carry with you on the go its fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Starter Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good starter laptop. I haven't had a laptop in years. First Microsoft laptop. I've owned for about a month and it's operated well. Mainly use for regular internet searching. It was a bit smaller than I thought but still a great laptop. Only reason why I have it 4 stars instead of 5 is the way Best Buy packaged the laptop for delivery. There was a lot of space in the box it was shipped. Luckily when I opened the box no damage was done to the device.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has served my daughter well! The size is perfect and the color is sharp! The speed of set up was wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    This is a good laptop for schoolwork

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this laptop a couple weeks ago, it feels very nice and light but i wish the screen was a tad bit larger. Perfect for schoolwork and students!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice The only thing I’m worried about is , I’ve had it a week now and when I have full battery I turn it on and 20 minutes later it’s down to 84% .. this laptop is supposed to last 10 hours or so... so not being able to replace the battery without a tech in the near future is going to suck ....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my son. He loved it!! It is designed perfectly for the work he does, has everything he was looking for and more.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – Thank you for sharing; we hope your son continues to enjoy using his new Ice Blue Surface Laptop Go. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for on the go! Quick start up and easy to travel with!! Works great for me and my particular needs!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a nice computer. The battery doesn’t last as long as I would like but it works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Overall Good Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and it is very user friendly. Screen is a decent size and it was a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop for Work or Travel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Product is very efficient. Works well. Sleek and slender fits into any medium purse.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Surface Laptop Go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop go as back up for traveling so far is been working good very practical and fast I really recommended

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Raul – Thank you for recommending Surface Laptop Go. We hope your new Surface continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    newuser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just getting used to the Surface but so far it's been easy to use. Clear graphics and so portable!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought laptops for school before but this one is my all time favorite. I would recommend to anybody.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I have to say is that, I really love this laptop. It meets all my needs, and helps with the work that I have to do.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It's great to hear that your Ice Blue Surface Laptop Go is a good fit for your needs. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft