Customer Ratings & Reviews
- Model:
- THH-00035
- |
- SKU:
- 6428997
Customer reviews
Rating 4.6 out of 5 stars with 2585 reviews
(2,585 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Great for on the go
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice compact light weight design, fast boot up, but has some odd anomalies and a weird screen size and aspect ratio
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Platinum
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Nice Ice Blue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is fast. Perfect for me to work with. Plenty space, nice graphics. Glad I got this one instead of an hp
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Nikki – We're delighted that you love the speed and display of your new Ice Blue Surface Laptop Go. We hope you continue to enjoy using it. Best, Erica Surface Customer Care
Rated 4 out of 5 stars
Surface
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had an old surface. I like the keyboard on this one. Battery life seems to be really good. I’m happy with my purchase.purchase
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Platinum
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop in a beautiful color is delicate and easy to use and doesn’t take up a lot of room when traveling!
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Leslie – We're happy to hear you've found the perfect travel companion in your new Ice Blue Surface Laptop Go. We hope it continues to serve you well. Erica, Microsoft Outreach Team
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything you need it to with minimal freezes or overheating. It’s also really quiet
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Plz buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this computer and very easy to use. Would buy again ❤️. This was a great investment. Great for school and photoshop.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Tiffany – It's great to hear that Surface Laptop Go fits your needs for school. We hope it continues to serve you well. Cheers, Erica Surface Customer Care
- Pros mentioned:Speed
Rated 5 out of 5 stars
Best laptop ive had
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has proven itself worthy and very good its a great piece of gear to carry with you on the go its fast
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue
I would recommend this to a friend Rated 4 out of 5 stars
Good Starter Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good starter laptop. I haven't had a laptop in years. First Microsoft laptop. I've owned for about a month and it's operated well. Mainly use for regular internet searching. It was a bit smaller than I thought but still a great laptop. Only reason why I have it 4 stars instead of 5 is the way Best Buy packaged the laptop for delivery. There was a lot of space in the box it was shipped. Luckily when I opened the box no damage was done to the device.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Computer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer has served my daughter well! The size is perfect and the color is sharp! The speed of set up was wonderful!
I would recommend this to a friend - Pros mentioned:Weight
Rated 4 out of 5 stars
This is a good laptop for schoolwork
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just got this laptop a couple weeks ago, it feels very nice and light but i wish the screen was a tad bit larger. Perfect for schoolwork and students!
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue
I would recommend this to a friend Rated 5 out of 5 stars
Battery life
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice The only thing I’m worried about is , I’ve had it a week now and when I have full battery I turn it on and 20 minutes later it’s down to 84% .. this laptop is supposed to last 10 hours or so... so not being able to replace the battery without a tech in the near future is going to suck ....
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're glad that you're enjoying your new Surface Laptop Go for the most part. If it seems like battery life isn't living up to expectations, Microsoft Support may be able to help. Discover tips for how to optimize your Surface's battery life here: https://support.microsoft.com/en-us/surface/maximize-your-surface-battery-life-45479867-a7fa-33dd-fc4d-6762e9b3b11a
Hope that helps,
Chuck
Surface Customer Care
Rated 5 out of 5 stars
Best Purchase Ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for my son. He loved it!! It is designed perfectly for the work he does, has everything he was looking for and more.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – Thank you for sharing; we hope your son continues to enjoy using his new Ice Blue Surface Laptop Go. Best, Erica Surface Customer Care
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Fantastic!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for on the go! Quick start up and easy to travel with!! Works great for me and my particular needs!!
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue
I would recommend this to a friend Rated 3 out of 5 stars
Good laptop
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a nice computer. The battery doesn’t last as long as I would like but it works fine.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Overall Good Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to set up and it is very user friendly. Screen is a decent size and it was a good price
I would recommend this to a friend Rated 5 out of 5 stars
Excellent Laptop for Work or Travel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. Product is very efficient. Works well. Sleek and slender fits into any medium purse.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Surface Laptop Go
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this laptop go as back up for traveling so far is been working good very practical and fast I really recommended
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Raul – Thank you for recommending Surface Laptop Go. We hope your new Surface continues to serve you well. Cheers, Erica Surface Customer Care
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
newuser
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just getting used to the Surface but so far it's been easy to use. Clear graphics and so portable!
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve bought laptops for school before but this one is my all time favorite. I would recommend to anybody.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue
I would recommend this to a friend Rated 5 out of 5 stars
Awesome Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All I have to say is that, I really love this laptop. It meets all my needs, and helps with the work that I have to do.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – It's great to hear that your Ice Blue Surface Laptop Go is a good fit for your needs. We hope it continues to serve you well. Best, Erica Surface Customer Care







