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Customer Ratings & Reviews

Your price for this item is $524.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 2,585 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! Great graphics and very portable. Very affordable for the quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this laptop for a friend and she loves it and its a powerful laptop its also has a good perfomance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Laptop Go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good, a bit smaller than I expected, getting used to it. great performance so far.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Surface Laptop Go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed, Love the color choices. Size is perfect for travel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface laptop go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great school laptop for the price. Excellent display, battery life and audio. The color in icy blue is really pretty also.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Alejandra – It's great to hear that Surface Laptop Go fits your needs for school. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Laptop for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it! its very small nice to travel with touch screen is great so far im happy with this purchase!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So pretty, keys glide gently .. great price Ive been surfing web for hours battery life great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my laptop I got at Best Buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm truly enjoying my surface laptop. Matt gave me great service to help me decide what I wanted. If I want another consumer electronic product, I will likely come to Best Buy. Maybe I will want another accessory to connect to the computer and plug into the wall, or maybe I will want a smartphone. As of now, I can't determine why I would need one. I don't have employment and I don't travel much. Thanks again for all of your help. Lance Hall

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good Computer for kids and school work, battery life is ok, screen is decent, fan speed sound is too loud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I liked it so much

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holiday sale and microsoft surface. Sleek smooth and smart laptop also price friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A neat simple but powerful laptop from Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for all types of work. it runs effortlessly and do what you need with precision.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It works for all the normal jobs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent unit for small business portability. Great build quality and excellent features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall a good device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great device for my son to use for homeschool purposes. He also plays games and downloads apps. I am very satisfied with the device

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Allie,

      It's great to hear that you're satisfied with your son's new Surface Laptop Go. We're glad that it's a good fit for remote learning. Thank you for sharing his experience; we hope he enjoys using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This particular model is perfect for me! I wanted something light to replace my 17" heavy laptop in my bedroom. I can keep multiple programs open without suffering speed. I have other computers to do more intensive computer programs but this is great for emails, FB, shopping, banking! I am so happy I chose this model over less expensive models I considered. The only complaint I have is the plug! It is very difficult for it to stay attached.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    work tool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the machine is great size and perfect for web base field work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this laptop for m u daughter fpr college. It is doing everything she needs it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A Satisfied customer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a youth entrepreneur camp and this computer works well for the projects we currently have .

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Patrice – It's great to hear that your new Sandstone Surface Laptop Go is a good fit for your needs. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Surface 4 Go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and reasonably priced. Every bit as good as my Surface Laptop

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Surface Go Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is lightweight- easy to carry around. The camera is not the best but if does still make you look good for zoom meetings

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best lap top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this lap top for my wife and she loves it. She hasn’t put it down. Very easy and fast !!

    I would recommend this to a friend