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Customer Ratings & Reviews

Your price for this item is $524.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 2,585 reviews
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Lap Top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, Easy to use the Touch Screen, It is good for streaming .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product overall! Works beautifully and no issues

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 1 out of 5 stars

    Attractive But Poorly Made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these computers. One was the 128 GB version, the other was 250-something. I'd never owned a microsoft before, but I'm an author, so after I saw the tall screen, I knew I needed it for editing. After using the first one for a week, I couldn't even consider going back to a normal-sized screen. But then the first computer decided not to start. After a week. It took me fifteen minutes to get it booted up after shutting it down--screen was black, not updating or anything. It just wouldn't start. Twenty minutes later, I finally got it turned on. I erased my stuff off of it and returned that sucker so I wasn't stuck with it. After looking for another computer with a tall screen (3:2 ratio) and finding nothing, I grudgingly bought another Surface Laptop Go. I hoped the problem the other one had was just a fluke. It wasn't. The second computer didn't have issues starting, but the touch screen had a terrible lag right out of the box. The apps lagged, and all my documents would go blank as soon as I started scrolling. This computer's specs are good enough that it should be able to handle writing and editing in microsoft word, but it can't even do that! I returned the second computer, too, and forked over the money for a Surface Laptop. The screen is gorgeous and the perfect size, and it's really pretty. But even as I'm typing this, the speakers have white noise--A problem I googled, and apparently Microsoft has known about it for 2-3 years without fixing it, even in the older models of this brand new computer. It also buzzes faintly whenever I stop working actively--another problem Microsoft won't fix that has existed for a while and been complained about by a TON of people. Basically, I've come to the conclusion that Microsoft makes crappy computers... but the screens are the perfect size, and as an author who edits my own stuff, I can't justify returning the dang thing over a buzz and a some white noise. If you don't need a tall screen, DON'T buy Microsoft. Just don't. Three crappy computers right out of the box is NOT a coincidence. If you do need a tall screen, join the crowd. Maybe if enough of us complain, they'll finally get around to fixing their tech.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Microsoft surface laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop. Very light. Great clarity on the camera.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for work and school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, Reliable, Can have multiple screens open at once

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight computer. Easy to set up. Works well so far.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Love love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love my laptop is number one the best touch screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazin computer for an amazing prics works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have !!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything this laptop has to offer. I love how its sleek and screen itself is amazing. The only problem I'm having is to upload pictures and video's from my phone. I Just recently started having problems with uploading from my camera. Im going to figure out. Other than those problems I give this a 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Woe buy again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is much nicer than I anticipated! The size is perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop. Perfect size and extremely powerful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Fit for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent664645644/' l lk[pklp[lp[o[o[ poikopu 0977

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, exactly what we needed and has been a breeze to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic little computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Can be annoying with trying to click and move without a mouse (still need to buy one) but that’s my only complaint. It’s fantastic, great work from home computer. The Windows function and operating system is excellent. Would highly recommend (with a mouse) for everyday use, whatever your purpose is and kept me within my budget. A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop it’s very convenient and easy to carry. I had no problems with it and it’s very fast and I love the color sandstone because it looks like rose gold. You an also pair your AirPod with it as well which I also love about it. It is very helpful in school as well since I started school

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price and the size is very portable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Brother’s Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good laptop for remote students. Has a lot of space & comfortable to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Windows lap top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has meet every standard and preformed just the way it says it will

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and the picture and screen love. Easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    College student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its amazing for a college student, very modern and sleek design

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It's great to hear that Surface Laptop Go is a good fit for your needs. We hope it continues to serve you well. Cheers, Erica Surface Customer Care Microsoft