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Customer Ratings & Reviews

Your price for this item is $524.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,585 reviews
  • Rated 5 out of 5 stars

    Solid laptops and great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid build and ideal for my needs: online shopping, bill payment, and basic word document creation/editing. Very smooth mouse movement and good keyboard reaction for the size of the laptop and keyboard. Overall very satisfied with the purchase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello – Thanks for sharing! It's great to hear that it’s a good fit for your needs. We hope it continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great Travel Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought at deal price of $499. Fantastic Device as a travel laptop, small, lightweight and solid build....a big surprise. The battery life is good but not great, average 5-6 hrs on one charge. I hear the Laptop Go 2 has better battery life but for $200 more not a deal breaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft surface laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the product overall. It provides me temporary use to check work or private emails and software while commuting on a train. I would not enjoy using it for 8 hours straight as the monitor is small. I also struggle with moving the cursor if no mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Angela

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, fast laptop. Perfect for your college/ student.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Boy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with it. It works great and I love the color

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It’s great to hear that Surface Laptop Go is working well for you. We hope you continue to enjoy its Ice Blue design. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Surface go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy and convenient to use that’s why I like this product

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Issues with Wi-Fi connectivity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most features worked as expected. I like the fast start up and ability to use the touch screen as well as the key board. My only complaint is that I sporadically have issues with connecting to Wi-Fi unless I bring the computer to the same room as the router.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Runs quick and gets the job done

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit smaller than ideal, but runs quick and gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal for a high functioning work laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well built and compact laptop, amazing deal for the price! I love the SSD quick start up and no annoying programs installed. I wouldn't recommend it for games. Keyboard is great, screen resolution is great, no complaints, love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft tablet works very well. It’s a good laptop to own!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for college student

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for me at college. I love that it’s touch screen and that it’s small and light so easy to take to class. It’s a very nice sleek design and I love the color. Only thing is it’s battery life is shorter than I’d hoped

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    surface laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like using this laptop a lot. It's very light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first microsoft labtop and i love it. I had purchased the lower quality one and returned it and then purchased this one instead, I recommend this model or the more expensive one not the cheapest one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm going to start off with how much I love this laptop . I recently bought for college and it work perfect for my needs . It's pretty quick can pick up the wifi really good ,the display is awesome the only flaw is... it doesn't have lit keys other than that this laptop works perfect .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Functions well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4.5 stars! This is a cute, lightweight computer perfect for working from home and playing a few Steam games. My only wish was that it had keyboard backlight but it's otherwise a smooth machine.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good for what we are using it for. Small but good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect. It's size makes it very portable and it is light. The quality is top of the line, it feels and looks high quality. The screen goes all the way to the edge, making the most of the 12.4" screen. I couldn't be happier with this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop to use as student! When purchasing any laptop always get the i5, 8GB, and 128GB higher storage ram and processor! Save you the hassle of possible computer crashing and giving your a great experience, that’s what Microsoft has done so far!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. The build quality and the attention to detail. Also the color. But I got the blue screen of death 3 days after I bought this and returned it immediately. Was asked if I wanted to exchange or repair and I said no thanks. I’m afraid of them now!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal for small, speedy laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter to use for basic digital art/animation and light gaming. It's obviously not a powerhouse but I used a Surface Pro 6 for an all-online grad program and had zero complaints. Got a great deal on an early Black Friday sale, too.

    I would recommend this to a friend