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Customer Ratings & Reviews

Your price for this item is $524.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,585 reviews
  • Rated 5 out of 5 stars

    Perfect for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Per my college student. He's loving everything about this laptop, he says it's more college efficient than a Mac.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Overall Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this laptop has been great! The only issue is the charger is VERY finicky and has to be plugged in just perfectly. If that was different, 5 stars for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Worth It!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the nicest, mid-budget, laptops I've ever had. Great image quality, sound llts of cool features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open-box Apple magic mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received my open-box magic mouse and it's fantastic. Aside from the damaged box in came in, it was perfect and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for daughter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is delighted with her laptop!! She said she couldn’t imagine life without it, now that she has it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Favorite computer so far. Size is smaller than I expected but overall great !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, hold alot of memory. Currently using laptop to create vinyl designs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think in store buting was too good Staff was excellamt i love shopping with best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light weight and fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter started her first year of college and Purchased this laptop for her school work. She loves it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great little on the good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    meets all of my "on the go" needs. The battery runs downs faster than I was expecting when unit it not in use. That is annoying, but not a big deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for students

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and responsive. I gave this laptop to a student who is able to do basic video editing on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid computer for the everyday user. This computer is not meant for gaming but gets majority of the job done.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent computer , does what any computer does , however it does heat up quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with this product. I did purchase from Best buy a wireless keyboard and mouse to add to the efficiency. I love it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thank you for sharing how satisfied you are with your new Surface Laptop Go! It’s great to hear that it’s working well for you. We hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good computer. Just wish it had a little more memory. It has met the needs that I had and my reason for purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it the charger is magnetic and detaches with a nice tug definitely a great for Mother's Day or any occasion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a deal on Black Friday. However, whether it is marked down or not, it’s worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop but battery life isn’t great. Aside from that great little computer for on the go

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Very efficient for a student. My only flaw is the battery life sucks!! Other than that, it’s a great device and I’m happy with my purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for college students

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this laptop for my daughter for her birthday. She is under graduate and using for for her classes. She love this laptop.

    I would recommend this to a friend