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Customer Ratings & Reviews

Your price for this item is $524.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,585 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife love her new laptop so happy I got it for she deserves it thank you Best Buy employees for the help me pick out this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Too complicated

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is too complex for me may be bcus m not computer literate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a perfect purchase. The laptop is beautiful with. Compact size. It has excellent advanced features. I just love it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Penny – We're delighted that you love your new Surface Laptop Go. It’s wonderful to hear that its compact design makes it a good fit for you. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    W product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has worked very well so far and no real issues at the moment about a month in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convenient to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it! It is fast, touch screen and it has the finger scan option to sign in. It’s just the battery life, it’s draining faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well…so far do good. This was for a high school student and classes have only been in session for a week. So…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some issues with previous laptops. Brought them back and exchanged them with no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good start

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Surface 4 and have the screen shaking problem. Decided to just update my Surface and it seems to be going well. It's only been a week so we'll see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was exceptional. They helped me with everything I needed and explained things very well. I found exactly what I needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    School Laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great device for a student or anyone getting back to school. Utilized online shopping with Best Buy. What a great and easy experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable, Worth buyig for my children's school assignment. Battery life and speed is excellent .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer I switched from the new MacBook Air to this and love this computer the only thing that needs work is the battery life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this computer is excellent, all except for the battery life. Wish it was a little longer so I didn’t need to stay near an outlet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My surface laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very compatible and storage space is excellent...like the features installed on it...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice little laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Only minus no light up key pad. But that’s my fault for not checking before buying. But gonekay I love this device!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its so shinny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it. The one I originally order got lost in the mail but best solved my problem and my wife loves the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer at a fantastic value it’s easy to use and we be very helpful for my college freshmen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Camera quality is ok. Sound is not bad. All around a good laptop for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Super good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. It works great. No glitches so far and I love that I can use my fingerprint to log in.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're delighted that you're a fan of Surface Laptop Go’s Windows Hello Fingerprint sign in option. We hope it continues to serve you well. Erica, Microsoft Outreach Team Microsoft

  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Not too impressed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's cute. But I should have paid attention that there is hardly any drivers on here. You have to buy it all separately and have everything hanging from the computer if you want to burn a disc or USB or import pictures. Not much memory, hard to edit pictures on. I didn’t pay attention to that either. It's ok for homework i suppose.

    No, I would not recommend this to a friend