Customer Ratings & Reviews
- Model:
- THH-00035
- |
- SKU:
- 6428997
Customer reviews
Rating 4.6 out of 5 stars with 2585 reviews
(2,585 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife love her new laptop so happy I got it for she deserves it thank you Best Buy employees for the help me pick out this
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue
I would recommend this to a friendRated 5 out of 5 stars
Too complicated
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is too complex for me may be bcus m not computer literate
I would recommend this to a friendRated 5 out of 5 stars
Worth it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a perfect purchase. The laptop is beautiful with. Compact size. It has excellent advanced features. I just love it
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Penny – We're delighted that you love your new Surface Laptop Go. It’s wonderful to hear that its compact design makes it a good fit for you. We hope you continue to enjoy using it. Best, Erica Surface Customer Care
Rated 5 out of 5 stars
W product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has worked very well so far and no real issues at the moment about a month in.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue
I would recommend this to a friendRated 4 out of 5 stars
Convenient to use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it! It is fast, touch screen and it has the finger scan option to sign in. It’s just the battery life, it’s draining faster.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue
I would recommend this to a friendRated 5 out of 5 stars
So far so good…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well…so far do good. This was for a high school student and classes have only been in session for a week. So…
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue
I would recommend this to a friendRated 5 out of 5 stars
HP laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had some issues with previous laptops. Brought them back and exchanged them with no problems.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Platinum
I would recommend this to a friendRated 4 out of 5 stars
Good start
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Surface 4 and have the screen shaking problem. Decided to just update my Surface and it seems to be going well. It's only been a week so we'll see.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue
I would recommend this to a friendRated 5 out of 5 stars
Windows laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The staff was exceptional. They helped me with everything I needed and explained things very well. I found exactly what I needed
I would recommend this to a friendRated 4 out of 5 stars
School Laptop
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great device for a student or anyone getting back to school. Utilized online shopping with Best Buy. What a great and easy experience
I would recommend this to a friendRated 5 out of 5 stars
Microsoft laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Affordable, Worth buyig for my children's school assignment. Battery life and speed is excellent .
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue
I would recommend this to a friendRated 4 out of 5 stars
Surface go
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer I switched from the new MacBook Air to this and love this computer the only thing that needs work is the battery life
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue
I would recommend this to a friendRated 4 out of 5 stars
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about this computer is excellent, all except for the battery life. Wish it was a little longer so I didn’t need to stay near an outlet.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – Thank you for sharing. For tips on how to maximize your Surface's battery life, please visit our website: https://support.microsoft.com/en-us/surface/maximize-your-surface-battery-life-45479867-a7fa-33dd-fc4d-6762e9b3b11a Hope that helps, Erica Surface Customer Care
Rated 5 out of 5 stars
My surface laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very compatible and storage space is excellent...like the features installed on it...
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Platinum
I would recommend this to a friendRated 4 out of 5 stars
Nice little laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Only minus no light up key pad. But that’s my fault for not checking before buying. But gonekay I love this device!!!!!!
I would recommend this to a friendRated 5 out of 5 stars
Its so shinny
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it. The one I originally order got lost in the mail but best solved my problem and my wife loves the laptop.
I would recommend this to a friendRated 5 out of 5 stars
Great computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great computer at a fantastic value it’s easy to use and we be very helpful for my college freshmen.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Platinum
I would recommend this to a friendRated 4 out of 5 stars
Good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Camera quality is ok. Sound is not bad. All around a good laptop for the price.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Platinum
I would recommend this to a friendRated 5 out of 5 stars
Laptop Super good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop. It works great. No glitches so far and I love that I can use my fingerprint to log in.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – We're delighted that you're a fan of Surface Laptop Go’s Windows Hello Fingerprint sign in option. We hope it continues to serve you well. Erica, Microsoft Outreach Team
- Pros mentioned:Ease of use
Rated 2 out of 5 stars
Not too impressed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's cute. But I should have paid attention that there is hardly any drivers on here. You have to buy it all separately and have everything hanging from the computer if you want to burn a disc or USB or import pictures. Not much memory, hard to edit pictures on. I didn’t pay attention to that either. It's ok for homework i suppose.
No, I would not recommend this to a friend







