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Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,585 reviews
  • Rated 5 out of 5 stars

    Too complicated

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is too complex for me may be bcus m not computer literate

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Not too impressed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's cute. But I should have paid attention that there is hardly any drivers on here. You have to buy it all separately and have everything hanging from the computer if you want to burn a disc or USB or import pictures. Not much memory, hard to edit pictures on. I didn’t pay attention to that either. It's ok for homework i suppose.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small but efficient and easy to use. Still getting used to its features. I really like it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My surface laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very compatible and storage space is excellent...like the features installed on it...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this laptop. It’s very lightweight very durable the only down side is when opening up the laptop you have to use both hands.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop but had an issue setting up two family members. The second had to be a guest user which seemed odd. Microsoft support ended helping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    grandma

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lessons is great - Im glad i got it. Awesome and I recommend it. Best Buy Staff are very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient From Start to Finish

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my laptop and Joseph was helpful but not pushy. The whole process took only about 20 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop for Mom

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift to my mother, She now enjoys better her zoom meetings. You go mom Zoilita!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    wonderful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought as a Christmas gift for my daughter, and it has been a wonderful computer. It has filled all his needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one for my kids. Amazing. Microsoft is a great tool for them in high school and the university.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ended up switching for a different color! The store was very helpful with the exchange and gave us no problem!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom as a christmas gift. She loves it and it works well for her. Screen is a little small but you get what you pay for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great choice I've maid with this purchase hope that will serve us for long time thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    laptop for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for my child. No problems using this computer. Buy it if you need it. Don't buy it if you dont

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 2 out of 5 stars

    Don't let Sales Pitch Confuse the Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Visited local B-B franchise before the school year started, Interested in a "Travel model, Felt the options presented and from which chose, were too highly pressured by sales rep at Kennewick store, After taking travel model home, decided to return it until had consulted with tech support group at local college, where take classes,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter, she loves it and the fans that turn on when it needs to cool off

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Elegant

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart design and beautiful color. Love everything about it. However little disappointed with the battery life though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and lightweight device. The limited availability of apps and features when in S-Mode. So, not a big fan of S-mode.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Daughters Second computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter needed a new laptop. This was recommended so I purchase it. My daughter loves it. Will buy again.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We’re thrilled to hear that your daughter loves her new Surface Laptop Go. We hope it continues to serve her well. Best, Erica Surface Customer Care Microsoft