Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $629.99
Clearance
The comparable value price is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 487 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers frequently mention the Surface Laptop Go's ease of use, compact size, and light weight as significant advantages. Positive feedback also highlights the keyboard quality, battery life, and sleek design. However, some customers express concerns about the price point and occasional overheating, along with some fan noise. The fast SSD is also a frequently mentioned positive feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 487 reviews
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking and good computer my daughter liked it was given as a b-day gift to her and she loved it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Laptop computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good everything doing well. fast no problem including live stream and downloading

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great items

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this little laptop. It is a great VALUE. Will hopefully be in use for a LONG time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surfing on the Surface!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed to run are small buisness, excellent quality, and love the color. Definitely recomend!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for recommending the Surface Laptop Go, we appreciate it. It is so awesome to hear that you are using it to run your small business. We hope that you continue to enjoy it.

      Best,
      Katie
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop overall, efficient for work, school, etc. Would recommend for everyday use.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Laptop Go

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this would probably be a good little laptop, but I purchased this as well as an open box laptop 3 and as I was making a decision between the two there was no comparison. This was a little slower at updating, and got a lot warmer than the laptop 3. I ended up returning it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Nice Laptop, Lots of WiFi driver issues

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title says it all. Its a nice little laptop when youre able to grab it at a good sale price but the driver for the wifi card keeps having issues. Seems to be a pretty common problem upon doing some google searches, so it might just get returned

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Surface Go

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, easy setup. Hard to find a case for, ended up getting a sleeve for it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size
    Cons mentioned:
    Fan noise, Heat
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Pretty cool!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviewers in this invitation-only program are provided products for the purpose of writing honest, unbiased reviews. I'm going to start off with why it lost a star for me. The keyboard isn't backlit, the screen can't rotate to tablet mode which for me makes the touchscreen useless, battery is short lived, and its a tad noisy. This wouldn't make it for my everyday laptop but it's great for on the go. Its so compact and lightweight and that makes me happy. My everyday laptop is a massive HP but is a pain to lug around sometimes. The battery here seems to last for about 5 hours. But the compact power supply and slick magnetic plug is easy to take along with you. Another slick item is the built in fingerprint reader right in the power button! Looks great, not noticeable at all. I actually didn't even know it was there until it asked me to set it up. It's powerful enough to do what I need, run office software, surf the web, mild and I mean mild gaming, email, conference web calling, youtube etc. Gets a little toasty on the lap after continued use and the fan gets pretty loud about it. Again this is a small and compact laptop that is built really well and meant for a certain audience. It's built very well and of high quality, I'm sure it will last until it becomes obsolete. I guess I would recommend to a friend based on what they would be using it for. Would definitely need a small usb-c light or something to make it usable in dark situations. That alone is a deal breaker for me when purchasing laptops. But for on the go day usage its a wonderful machine, think i-pad with keyboard attached.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great laptop!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, compact and light weight. I bought it for college and to take to school and its perfect!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello - Thank you for sharing your experience with your new Surface Laptop Go! It’s great to hear that it’s working well for you. Best, Erica Microsoft

  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    The light laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, fast and light, excellent for travel. The bad thing is only have one slot for usb type a.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Happy with my purchase

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and functional. It fits my needs and requirements

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the portability of this laptop! It fits in my bag so easily abs was so easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price really a bargain, very light and height tech design

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful little laptop. Easy to set up and run when we need it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    10 out of 10

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Lightweight compact an easy to use. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    VALUE FOR YOUR MONEY

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Works very well and fast. It fits my budget

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer super lightweight. Bought it for my daughter to take to school.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Packs a punch

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small sleek and amazing. This is great for on the go schooling in a busy life.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great choice

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice! Perfect addition to our home office. Easy to use!

    I would recommend this to a friend