Customer Ratings & Reviews
- Model:
- THJ-00024
- |
- SKU:
- 6428999
Customer reviews
Rating 4.5 out of 5 stars with 487 reviews
(487 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Speed4.5
Rating 4.5 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the Surface Laptop Go's ease of use, compact size, and light weight as significant advantages. Positive feedback also highlights the keyboard quality, battery life, and sleek design. However, some customers express concerns about the price point and occasional overheating, along with some fan noise. The fast SSD is also a frequently mentioned positive feature.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Rated 5 out of 5 stars
Really fast computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really fast computer for my school work and live it
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive - Platinum
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Microsoft
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love the laptop. It’s easy to use. I love how I can customize it.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive - Sandstone
I would recommend this to a friend Rated 4 out of 5 stars
Good laptop!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this laptop first, but I realized that a rather stick with Apple since I have everything home & also my cell phone is Apple, it’s easy to link everything together! so exchanged for Apple Air very similar features except Microsoft laptop has touch screen Apple doesn’t both is great...depends what you prefer, they’re both great products!!!
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive - Sandstone
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Portability
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slim. Can take this thing every where! The graphics are phenomenal.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive - Sandstone
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – We’re thrilled to hear you enjoy Surface Laptop Go graphics. We hope you continue to enjoy using it. Best, Erica Surface Customer Care
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
The computer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this computer, is really easy to install everything
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive - Platinum
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Quick Little Laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best little laptop out there, came from a MS Surface book 3. And i love this.
I would recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
Laptop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop, Very light weight and working great.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive - Platinum
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Portable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this laptop, extremely portable. Good for office use.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – It's wonderful to hear that Surface Laptop Go’s portability makes it a good fit for your needs. We hope it continues to serve you well. Cheers, Erica Surface Customer Care
Rated 5 out of 5 stars
Love my new Surface laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the best laptop I have ever owned! Has what I need and more!!
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive - Sandstone
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Ali – We’re thrilled that Surface Laptop Go is the best laptop you’ve ever owned. We hope it continues to serve you well. Best, Erica Surface Customer Care
- Pros mentioned:Size
Rated 5 out of 5 stars
good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this. very nice size no issues with touch screen .
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive - Sandstone
I would recommend this to a friend Rated 5 out of 5 stars
Love my new Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect small laptop for business trips! Love the quality,
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive - Sandstone
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – We're happy to hear you've found the perfect travel companion in your new Sandstone Surface Laptop Go. We hope it continues to serve you well. Best, Erica Surface Customer Care
- Pros mentioned:Speed
Rated 5 out of 5 stars
Great Laptop for students
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great student laptop, very fast delivery and easy set-up.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive - Platinum
I would recommend this to a friend Rated 5 out of 5 stars
Microsoft Surface Laptop Go
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this surface laptop for myself and so far its been great. Very functional and easy to bring with anywhere, which I find very convenient. Touch screen is a must! My kids really like the usage and look and now want one for themselves. Color is very classic and fun. Perfect amount of memory storage for me.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive - Sandstone
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente product good quality and color durability
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive - Sandstone
I would recommend this to a friendRated 5 out of 5 stars
Beautiful for price piont
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great laptop for the price. the ice blue is a beautiful stylish laptop. there is no backlit keyboard which is my only complaint but they had to cut some things to make it this price so I understand. 5th Surface computer I have and love everyone of them.
I would recommend this to a friendRated 4 out of 5 stars
Good one til I had to exchange for a different col
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this because it was the only color available in store for the specs I wanted. Build quality was a bit off, so I returned and exchanged for the blue one. But don't forget, this Platinum Laptop Go is the one I fell in love with.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive - Platinum
I would recommend this to a friendRated 3 out of 5 stars
Helping Make it OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately the curbside pickup at the San Carlos Store did not go well. The person handing over the newly purchased laptop, tripped off the curb and dropped the laptop. It happened to be the last one of a specific color. During the visit, they replaced the laptop with another in a different color, which we returned it unopened an hour later because the new color was not pleasing to the recipient (my remote learning college student). We purchased the right color, found in another Best Buy Store, but now we have to drive across a toll bridge to pick it in time for set up and attending a class the next day. Other than that, the team members at the San Carlos store were apologetic, willing, and helpful to make it less of a bad evening.
I would recommend this to a friend- Pros mentioned:Size
Rated 4 out of 5 stars
.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is super cute! Perfect size, color. camera could be better
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive - Sandstone
I would recommend this to a friend Rated 5 out of 5 stars
Great for travel!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this on sale and have no regrets. I was using Apple 12" Macbooks but since they were discountinued in 2017 (the batteries/ processors are very dated)... I wanted another 12" laptop for travel/portabilty. Updated to Windows 11 seamlessly. Also, 3:2 aspect ratio very much appreciated.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive - Platinum
I would recommend this to a friendRated 4 out of 5 stars
Surface go
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only complaints are that this Microsoft surface pro only comes with a 1 week trial of Microsoft office. After that week you must purchase it. A year is approx. $74.00. My other complaint is that my screen occasionally will start strobing and I have to close it and open it to fix it. Other than those above items I think the laptop is great.
I would recommend this to a friend







