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Customer Ratings & Reviews

Your price for this item is $629.99
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The comparable value price is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 487 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers frequently mention the Surface Laptop Go's ease of use, compact size, and light weight as significant advantages. Positive feedback also highlights the keyboard quality, battery life, and sleek design. However, some customers express concerns about the price point and occasional overheating, along with some fan noise. The fast SSD is also a frequently mentioned positive feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 487 reviews
  • Rated 5 out of 5 stars

    Great value for your budget!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for your budget. I got the i5 8gb 256 SSD model and it has been able to handle software such as Microsoft Office, Python, SAS, and some gaming as well. The battery life is fair (6 hours). The screen resolution is above average, and the overall exterior design is simple and nice. Definitely recommend this product!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Ralph – We appreciate you taking the time to tell us your thoughts. It's great to hear that Surface Laptop Go is a good fit for your needs. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Surface Laptop Go

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface Laptop Go. Nicely crafted product. Works well. Fast & quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Points

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little computer itt was well worth the money that was spent on it there is lots of memory on it for all of the apps I use it’s easy to take with you from place to place with out getting in the way of things and very light you hardly notice that u are carrying it and the slinger ness of it makes it easily stored

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quallity works perfect really recomended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok but I would have preferred the Surface Pro 7

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live this computer. It is so easy to set up and use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you are enjoying the Surface Laptop Go and that it was easy to set up and use. Thank you for sharing your experience with us.

      Best,
      Katie
      Microsoft Surface Team Microsoft

  • Rated 5 out of 5 stars

    Love this laptop!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. After working from home for almost 2 years and relying on the laptop from my work (which I HATE), I had to get something for my home. I run a couple of small businesses out of my home and I wanted something personal. It has been a great device and is not big and bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Mandicomputer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little computer. Super fast and quality built

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Convenient sized laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I needed! easy laptop to travel with

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good for a starter laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard is not lit! lol I missed that during buying it and I miss it now while working on it. Otherwise a good buy in the pricepoint- sleek, beautiful, light/portable and enough power to work the basic stuff on this.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop very thin and lightweight easy travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. I was looking for a new one for school. It was between this and the MacBook Air (they were only a $100 difference) and I must say I’m glad I picked this one. I would like the battery to run a little longer without me having to keep it in battery saving mode though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why I don’t always buy online - 180 from last BB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy employees in the store were excellent. Main person in computer section really understood products and even ones not on the showroom floor. He understood costs-benefits & was focused on our needs rather than up selling. We sincerely appreciate the candor and time spent with us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review of Surface Go laptop, 12.4 "

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger connector to the computer easily detaches. The computer is slower than my previous Surface which was 8 years old, even running Windows 10. Sign-in by fingerprint recognition doesn't work. It is even slower running Windows 11.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, efficient and stylish

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is amazing. I had an old HP and that was a dump. Upgraded to this and I have no regrets. It's definitely a bit smaller, but it makes up for it where it counts. It starts up lightening fast and performance is unwavering.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter bought this for taking an online class. It mostly serves the purpose. Although the battery is supposed to last for 13 hours, she’s had to charge it more than once a day. The keyboard would be better if it was backlit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer. It is light and compact. I do not expect much computing power out of it, but it does its job well for email, word processing, and internet browsing. The screen contrast and resolution are also very good. The only con I find is that the keyboard should be lighted.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Tony,

      Thank you for taking the time to share your thoughts and experience with the Surface Laptop Go. We are so happy you are enjoying it and all of its features.

      Best,
      Katie
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Work Zpc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a work computer with the idea of setting it up with a second monitor. Works great for that. The laptop is small and slim. Plenty fast for your everyday things and the screen is really clear. Very happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pink

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the computer, however, it seems to have alot of features that require Android and I have an IPhone and a mini I pad. I wish someone had mentioned this when I was looking because I did tell the salesperson that I had an I phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft-Surface Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft-Surface Laptop was a much needed purchase. This laptop was needed for school work and to search for employment. The purchase process was easy as the salesperson was nice and friendly. He also made the purchasing process an enjoyable experience.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mona – It's great to hear that it’s a good fit for your needs. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft