Customer Ratings & Reviews
- Model:
- THJ-00024
- |
- SKU:
- 6428999
Customer reviews
Rating 4.5 out of 5 stars with 487 reviews
(487 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Speed4.5
Rating 4.5 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the Surface Laptop Go's ease of use, compact size, and light weight as significant advantages. Positive feedback also highlights the keyboard quality, battery life, and sleek design. However, some customers express concerns about the price point and occasional overheating, along with some fan noise. The fast SSD is also a frequently mentioned positive feature.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great value for your budget!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best value for your budget. I got the i5 8gb 256 SSD model and it has been able to handle software such as Microsoft Office, Python, SAS, and some gaming as well. The battery life is fair (6 hours). The screen resolution is above average, and the overall exterior design is simple and nice. Definitely recommend this product!
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive - Platinum
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Ralph – We appreciate you taking the time to tell us your thoughts. It's great to hear that Surface Laptop Go is a good fit for your needs. We hope you continue to enjoy using it. Best, Erica Surface Customer Care
- Pros mentioned:Speed
Rated 5 out of 5 stars
Surface Laptop Go
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surface Laptop Go. Nicely crafted product. Works well. Fast & quiet.
I would recommend this to a friend Rated 5 out of 5 stars
Points
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little computer itt was well worth the money that was spent on it there is lots of memory on it for all of the apps I use it’s easy to take with you from place to place with out getting in the way of things and very light you hardly notice that u are carrying it and the slinger ness of it makes it easily stored
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quallity works perfect really recomended
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive - Sandstone
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Satisfied
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok but I would have preferred the Surface Pro 7
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive - Platinum
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
A great laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I live this computer. It is so easy to set up and use.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive - Sandstone
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We are happy to hear that you are enjoying the Surface Laptop Go and that it was easy to set up and use. Thank you for sharing your experience with us.
Best,
Katie
Microsoft Surface Team
Rated 5 out of 5 stars
Love this laptop!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop. After working from home for almost 2 years and relying on the laptop from my work (which I HATE), I had to get something for my home. I run a couple of small businesses out of my home and I wanted something personal. It has been a great device and is not big and bulky.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Mandicomputer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome little computer. Super fast and quality built
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive - Sandstone
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Convenient sized laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for what I needed! easy laptop to travel with
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 3 out of 5 stars
Good for a starter laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard is not lit! lol I missed that during buying it and I miss it now while working on it. Otherwise a good buy in the pricepoint- sleek, beautiful, light/portable and enough power to work the basic stuff on this.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive - Sandstone
I would recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop very thin and lightweight easy travel.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive - Platinum
I would recommend this to a friend Rated 5 out of 5 stars
Worth it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop. I was looking for a new one for school. It was between this and the MacBook Air (they were only a $100 difference) and I must say I’m glad I picked this one. I would like the battery to run a little longer without me having to keep it in battery saving mode though
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive - Sandstone
I would recommend this to a friendRated 5 out of 5 stars
Why I don’t always buy online - 180 from last BB
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy employees in the store were excellent. Main person in computer section really understood products and even ones not on the showroom floor. He understood costs-benefits & was focused on our needs rather than up selling. We sincerely appreciate the candor and time spent with us.
I would recommend this to a friendRated 4 out of 5 stars
Review of Surface Go laptop, 12.4 "
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charger connector to the computer easily detaches. The computer is slower than my previous Surface which was 8 years old, even running Windows 10. Sign-in by fingerprint recognition doesn't work. It is even slower running Windows 11.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive - Sandstone
I would recommend this to a friendRated 5 out of 5 stars
Fast, efficient and stylish
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is amazing. I had an old HP and that was a dump. Upgraded to this and I have no regrets. It's definitely a bit smaller, but it makes up for it where it counts. It starts up lightening fast and performance is unwavering.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive - Sandstone
I would recommend this to a friendRated 4 out of 5 stars
Decent for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter bought this for taking an online class. It mostly serves the purpose. Although the battery is supposed to last for 13 hours, she’s had to charge it more than once a day. The keyboard would be better if it was backlit.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive - Sandstone
I would recommend this to a friendRated 5 out of 5 stars
Very Nice Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice computer. It is light and compact. I do not expect much computing power out of it, but it does its job well for email, word processing, and internet browsing. The screen contrast and resolution are also very good. The only con I find is that the keyboard should be lighted.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive - Sandstone
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Tony,
Thank you for taking the time to share your thoughts and experience with the Surface Laptop Go. We are so happy you are enjoying it and all of its features.
Best,
Katie
Surface Customer Care
Rated 5 out of 5 stars
Great Work Zpc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a work computer with the idea of setting it up with a second monitor. Works great for that. The laptop is small and slim. Plenty fast for your everyday things and the screen is really clear. Very happy.
I would recommend this to a friendRated 4 out of 5 stars
Pink
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the computer, however, it seems to have alot of features that require Android and I have an IPhone and a mini I pad. I wish someone had mentioned this when I was looking because I did tell the salesperson that I had an I phone
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive - Sandstone
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – Thanks for giving Surface a try, welcome to the family! We recommend visiting our website for information on how to use your phone with Surface. https://support.microsoft.com/en-us/surface/using-surface-with-iphone-icloud-and-itunes-5f269a62-2216-2b20-cf99-0c6de61dbc13 Hope that helps, Erica Surface Customer Care
Rated 4 out of 5 stars
Microsoft-Surface Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Microsoft-Surface Laptop was a much needed purchase. This laptop was needed for school work and to search for employment. The purchase process was easy as the salesperson was nice and friendly. He also made the purchasing process an enjoyable experience.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive - Sandstone
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Mona – It's great to hear that it’s a good fit for your needs. We hope you continue to enjoy using it. Best, Erica Surface Customer Care







