Customer Ratings & Reviews
- Model:
- THJ-00024
- |
- SKU:
- 6428999
Customer reviews
Rating 4.5 out of 5 stars with 487 reviews
(487 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Speed4.5
Rating 4.5 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the Surface Laptop Go's ease of use, compact size, and light weight as significant advantages. Positive feedback also highlights the keyboard quality, battery life, and sleek design. However, some customers express concerns about the price point and occasional overheating, along with some fan noise. The fast SSD is also a frequently mentioned positive feature.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Solid Laptop for a Student
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid laptop that does everything I need, Things I like: Fingerprint Login Large Trackpad Screen doesn't have large bezel's Battery Time So far as a student in college this laptop has lasted the entire day for me without issues.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive - Platinum
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – We’re delighted that you love Surface Laptop Go’s battery life, and Windows Hello Fingerprint sign-in option. We hope it continues to serve you well. Erica, Microsoft Outreach Team
Rated 5 out of 5 stars
Great performance.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with the performance of this laptop. I use it for work purposes, but I also play WOW on it with ease. The only thing that I would do different is get a larger screen next time. It's still great.
I would recommend this to a friendRated 5 out of 5 stars
I am pleased with my new Microsoft Surface Go lapt
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with the value and overall performance of my Microsoft Surface Go laptop. I bought it to replace my REALLY heavy 15 inch laptop for travelling. So far it had performed all of the tasks that I have worked with it on.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive - Platinum
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Jon – It’s great to hear that it’s working well for you. We hope you continue to enjoy its lightweight design. Cheers, Erica Surface Customer Care
Rated 5 out of 5 stars
Great for school
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is mainly used for school. It’s got all of the programs that I need. Everything about it is fantastic. It’s light to carry and the touch screen option is pretty cool. I’m so glad that I made a great purchase.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive - Platinum
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – It's great to hear that Surface Laptop Go fits your needs for school. We're thrilled that you're enjoying its touchscreen, and lightweight design. We hope it continues to serve you well. Erica, Microsoft Outreach Team
- Pros mentioned:Battery life
Rated 3 out of 5 stars
Could be better
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pc, all you need to carry out work related tasks, not for gaming. Requires dock, not enough ports for regular use.
No, I would not recommend this to a friend Rated 4 out of 5 stars
Solid performer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great computer out of the box. We have had some issues with things not loading properly or getting stuck on things - still working through whether it is a particular site/software issue. Overall solid performer.
I would recommend this to a friendRated 5 out of 5 stars
Awesome laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my surface laptop. I am a full time college student and it makes me excel. This is one of the best laptops I have had in a long time. I went from the surface pro (tablet & keyboard) to the laptop & have loved it ever since.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive - Sandstone
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
It's wonderful to hear that you love your new Surface Laptop Go. We're glad that it fits your needs for college work. Thank you for sharing your experience; we hope you continue to enjoy using Surface.
Cheers,
Chuck
Surface Customer Care
Rated 3 out of 5 stars
So close
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop if your are doing remedial tasks like word or surfing the web. Trackpad is nice and the touchscreen. Back lit keys would of been nice. Hardware shell is too thin and fragile. Hand pressure on the shell next to the trackpad would cause the trackpad button to bind. Charging was a deal breaker as it would not stay connected. It died twice because went to bed connected and charging and woke up to connected not charging. Too much fiddling for a surface device. It is a shame because my gen 1 surface charge connection has not had and issue. Ending up returning it and got something bigger and better.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive - Platinum
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Laptop.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this because my old laptop was old and running extremely slow. Use this for school work, tv show and movies streaming and general we browsing. Bought this over a Mac because of the price and I do not regret my purchase.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive - Sandstone
I would recommend this to a friendRated 5 out of 5 stars
Great for Work and Learning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great use for a mother who is learning and going back to finish her Associate Degree. She is able to attend her classes, work on assignments, and other great uses. Touch Screen is a great feature when working projects.
I would recommend this to a friendRated 5 out of 5 stars
Great Value for any budget!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and smooth operation good storage and I love the display. When making videos, flyers and banners for my business thing look very crips and vibrant. Fast operating system as well!
I would recommend this to a friendRated 5 out of 5 stars
Good Choice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a laptop computer and I found it. It was exactly what I was looking for. The size of the screen had concerned my, because I taught if was a little to small, but I was wrong. I happy with my laptop computer.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive - Sandstone
I would recommend this to a friendRated 5 out of 5 stars
Good Computer. Great Delivery. Difficult website.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm happy with the computer and the delivery of the computer to my house. I did have difficulty with the purchase process at BestBuy online. The check out process was EXTREMELY frustrating. I almost gave up.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive - Platinum
I would recommend this to a friendRated 4 out of 5 stars
Microsoft
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not have much to report on this besides the screen/keyboard is smaller then my last laptop I hadm but it does work very well. only down down fall is I can not find a battery.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive - Sandstone
I would recommend this to a friendRated 4 out of 5 stars
I recommend this beautiful laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. The laptop is very fast and the screen is very good for a non HD screen. The body is beautiful and premium feeling and looking. The ice blue is the way to go. You should get the $699 or above model though.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Mark – Thank you for recommending Surface Laptop Go. Best, Erica
Rated 5 out of 5 stars
Good Laptop for day to day use, handy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it to use as my secondary device, good machine for basic email / surfing / video etc. but would not recommend if you use heavy programs, i used Light Room and it will be dread slow.
I would recommend this to a friendRated 5 out of 5 stars
Better than an iPad, cheaper than a MacBook
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a near perfect laptop for today’s average user, with just enough power for those who want to get a little more done than catch up on 5 hours of their favorite YouTube channel or their new favorite show on Netflix.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We are glad to hear that you are enjoying the Surface Laptop Go, and that it is great for your streaming needs. Thank you for sharing your experience with us.
Best,
Katie
Surface Customer Care
Rated 5 out of 5 stars
Good computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good investment for traveling and working. The down side of this is that It only has one USB port. Other than that its a very nice computer to work in, Also its quite aesthetic.
I would recommend this to a friendRated 5 out of 5 stars
Small powerhouse last all day and night
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thin, light and powerful. This is a full pc woth full keynoard capable of working all day or streaming all night! I like taking it out of tablet mode and installing programs and customizing.
I would recommend this to a friendRated 5 out of 5 stars
Microsoft laptop.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love it. It has good resolution screen, easy to use(for a novice) quite compact, and I love the color. It’s perfect for a non techy like me.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive - Sandstone
I would recommend this to a friend







