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Customer Ratings & Reviews

Your price for this item is $629.99
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The comparable value price is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 487 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers frequently mention the Surface Laptop Go's ease of use, compact size, and light weight as significant advantages. Positive feedback also highlights the keyboard quality, battery life, and sleek design. However, some customers express concerns about the price point and occasional overheating, along with some fan noise. The fast SSD is also a frequently mentioned positive feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 487 reviews
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for using in College my son said been excellent. Clear video quality while doing remote lessons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful location

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The easiest purchase I have ever made and the Geek Squad and all the other staff were absolutely amazing helping me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 3 of these for my pre teen kids…good laptop for school, everyday task & price was not bad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for teens

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product for my two teen age kids and they love them! They upgraded from Chrome books to this and are so happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for one of our remote employees and works well for the purpose is was bought

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dope Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop does everything I need it to do and more. Can’t go wrong with a Microsoft product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Surface

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Became a loyal customer with this one purchase. Cannot wait to buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Computer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. I'm extremely very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! Love the touch screen. I did a lot of comparing before I settled on this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tania Masud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best! I mean it exceed my expectations! I don’t realize how good it is. Just the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Laptop Go

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for elementary school aged daughter and she loves it - improves her ability and capability for distance learning.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thank you for sharing your experience with your new Surface Laptop Go! It’s great to hear that your daughter loves using it for school. We hope she continues to enjoy it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Quick and Convenient

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for on the go use. solid amount of power for general applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and the color perfect match for me just didn’t like not be able to download app I use on the daily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been needing an upgrade from my surface pro 4 and this was the right choice! Small, lightweight, and compact!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – Thanks for being a loyal Surface fan! We're glad that you love its compact and lightweight design. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great small laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for school classes. The wife loves it, so that makes me happy. Would reccomend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it and now I get Best Buy bonus points for this review

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for kids school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good computer for my kids school but it’s not as fast as I thought it would be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase Ever.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely loved it. The employees were very helpful and they pointed me in the right direction.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice, But Small

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I barely use it but when I do i, I like it. I should have gotten a larger version.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice and support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good, but just a little bit smaller. I always love Microsoft product

    I would recommend this to a friend