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Customer Ratings & Reviews

Your price for this item is $629.99
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Customer reviews

Rating 4.5 out of 5 stars with 487 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers frequently mention the Surface Laptop Go's ease of use, compact size, and light weight as significant advantages. Positive feedback also highlights the keyboard quality, battery life, and sleek design. However, some customers express concerns about the price point and occasional overheating, along with some fan noise. The fast SSD is also a frequently mentioned positive feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 487 reviews
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer, light weight, versatile. Runs windows extremely well. Highly recommended

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're delighted that you love the lightweight design of your new Surface Laptop Go. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good budget laptop, great for all what I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE it!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I LOVE my Microsoft-Surface Laptop Go!! It is serving the purpose for purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is fast, slim, soft to the touch. I love everything about it. Highly recommend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Blake,

      We love to hear that you are enjoying the features of the Surface Laptop Go. Thank you so much for recommending it, we appreciate it.

      Best,
      Katie
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    College freshman

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for a college freshman- lightweight, fast, easy set up,

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're thrilled that you're a fan of Surface Laptop Go's speed and lightweight design. We hope it continues to serve you well at college. Cheers, Erica Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Surface laptop review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface laptop is easy to setup and has a good quality screen. Images are crisp.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your thoughts on the Surface Laptop Go with us. We are happy you are enjoying it and that it was easy to set up.

      Best,
      Katie
      Surface Customer Care Microsoft

  • Rated 3 out of 5 stars

    Surface Laptop Concern

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the laptop however, I would not have purchased it if I had known it was not compatible with touch screen pens. I really haven’t been able to use it for what I needed. I don’t feel that this information was advertised correctly.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cost X quality. I recommend this notebook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Surface Laptop. This is exactly what I was looking for. It is really light.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Tuck,

      Thank you for sharing your thoughts on the Surface Laptop Go. We are glad that you found exactly what you were looking for.

      Best,
      Katie
      Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    My computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Love touch screen. Does not hold a charge as long as I would like.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello – We're delighted that you love the touchscreen and easy operation of your new Surface Laptop Go. For tips on how to optimize your Surface's battery life, please go here: https://aka.ms/AA4r434 Hope that helps, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    A gem of a laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop with quick high speed internet and an awesome web camera!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't recommend enough

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The specs on this laptop are excellent and the webcam is high quality. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great compact computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great compact travel computer that is not double as a pad computer. Love the keyboard

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought surface laptop for work and it has worked well so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop, great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop this is my second one and I one that I use at work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Price! Fastest delivery! Great laptop! I am so glad I bought it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.......................................

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great.......................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marshall wireless speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product sounds great. Bought for my father to listen ot online streaming music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product that functions better than I expected it to. Microsoft with the win !

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Great laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this laptop for over 3 years. Very happy with it and it's better than I expected. It's easy to carry because it is very thin and light. The design make it looks really cool. I usually use it to work and watch movies. Sometimes I use it to do some online studying. Till now it's fast and the image quality on the screen is excellent. I am really happy with it and would recommend it to anyone who is considering purchasing it. It's worth your money.

    I would recommend this to a friend