Customer Ratings & Reviews
- Model:
- THJ-00001
- SKU:
- 6428992
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the Surface Laptop Go's ease of use, compact size, and light weight as significant advantages. Positive feedback also highlights the keyboard quality, battery life, and sleek design. However, some customers express concerns about the price point and occasional overheating, along with some fan noise. The fast SSD is also a frequently mentioned positive feature.
This summary was generated by AI based on customer reviews.
Great Buy!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am absolutely love everything about this laptop. Well worth it.
I would recommend this to a friendgreat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good product , would recommend. screen is small but sitll good
I would recommend this to a friendGreat laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer. All of everything in one and affordable.
I would recommend this to a friendnice laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so far. Still trying to get used to it though.
I would recommend this to a friendIn love with microsoft
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OMG this in fabulose i love it the best computer ever
I would recommend this to a friendDo not buy this
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.rubber strip at bottom came out at 6 months, battery died exactly in 17th months! It is Definity not a product that I will suggest people to buy
No, I would not recommend this to a friendWorks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good, haven't had any issues with it at all.
I would recommend this to a friendGood Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer overall works very well! I’m pleased.
I would recommend this to a friendIdeal for travel.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good laptop for professionals. Very light weight.
I would recommend this to a friend- Pros mentioned:Speed, Weight
Great laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've used this laptop for over 3 years. Very happy with it and it's better than I expected. It's easy to carry because it is very thin and light. The design make it looks really cool. I usually use it to work and watch movies. Sometimes I use it to do some online studying. Till now it's fast and the image quality on the screen is excellent. I am really happy with it and would recommend it to anyone who is considering purchasing it. It's worth your money.
I would recommend this to a friend nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good service and they were very pleasant during my visit
I would recommend this to a friendAverage laptop let down by its screen and keyboard
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had issues with this laptop but it was good for what it is. Lack of a backlight and relatively slow performance compared to a MacBook air killed this for me. It would however be great as a secondary laptop for a student in grade school or high school.
No, I would not recommend this to a friendBroken Charger Port
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charger was not working. It would only activate if it was sitting on a flat surface and I couldn’t move it. Nothing was in the port and the magnet was working, it just wouldn’t charge. Seemed like a nice device but can’t use it if it doesn’t have power.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry that there's an issue with your new Surface Laptop Go. We recommend exchanging it for a new one through Best Buy. If that's not possible, please contact Microsoft Support for assistance here: https://support.microsoft.com/en-us/help/4023527/surface-how-to-get-service-for-surface
Hope that helps,
Chuck
Surface Customer Care
Surface Go
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for classes I’ll be taking online. It was recommended by my so. Screen is overly small for my eyesight, so I’ve added a curved monitor. Added a Bluetooth mouse - my preference. Will add a full-size keyboard soon.
I would recommend this to a friendLaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop no problem so far.....................
I would recommend this to a friendGreat laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, great value. Well worth the money!!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey John,
We love that you love this product. Thank you for sharing your thoughts.
Best,
Katie
Surface Customer Care
Just too small
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's fast and performs well. However, it is just too compact. From the keyboard to the monitor it just feels cramped and very hard to see. I'd go a slightly larger laptop next time.
No, I would not recommend this to a friend- Cons mentioned:Price
Not sure
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont like. The S mode. You cant even download zoom. That was my whole reason for getting a laptop. It is cute but costs to much to be a paper weight.
No, I would not recommend this to a friend Info
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft- surface laptop go, doesn"t tell you when the battery is full except when you turn it on. Aso, the battery life is't long enough to watch videos ubless you plug it in
No, I would not recommend this to a friendStoped working only after two years.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I rearly use it and it has already stopped working only after two years
No, I would not recommend this to a friend