Customer Ratings & Reviews
- Model:
- THJ-00001
- SKU:
- 6428992
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the Surface Laptop Go's ease of use, compact size, and light weight as significant advantages. Positive feedback also highlights the keyboard quality, battery life, and sleek design. However, some customers express concerns about the price point and occasional overheating, along with some fan noise. The fast SSD is also a frequently mentioned positive feature.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size, Weight
Surface laptop Go 256GB
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surface laptop Go 256GB. Great laptop, Nice size. Light-weight.
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Great laptop for travel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect laptop for travel! It is very fast and performs everyday tasks very well.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – We're delighted that you love the speed and portability of your new Surface Laptop Go. We hope it continues to serve you well. Best, Erica Surface Customer Care
Really nice laptop
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is great! I would definitely recommend
I would recommend this to a friend- Pros mentioned:Battery life, Ease of use
Excellent Choice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for what I need. Easy to use, great display and battery life.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – It’s great to hear that Surface Laptop Go is a perfect fit for your needs. We’re thrilled that you’re enjoying its display, and battery life. We hope you continue to enjoy using it. Erica, Microsoft Outreach Team
- Pros mentioned:Size, Weight
Its great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very compact,small,and lightweight and is overall a very nice laptop.
I would recommend this to a friend - Pros mentioned:Size
Great windows laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect laptop for my school and daily news. It is sleek and smooth.
I would recommend this to a friend - Pros mentioned:Ease of use, Weight
Great laptop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop for school work, small, light weight and easy to carry around
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for sharing your experience with us. We are glad you are enjoying the Surface Laptop Go and that it is easy for you to carry around.
Best,
Katie
Microsoft Surface Team
- Pros mentioned:Ease of use, Size
Cute and light weight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this system, large enough screen and easy to maneuver.
I would recommend this to a friend - Pros mentioned:Battery life
Great value and everything I expected.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great replacement choice for my clunky HP. Small, super fast, great screen resolution, handles many tasks with ease and speed. Battery life seems exceptional too. Touch screen works flawlessly. My only minor squawk is the charging cord plug; it’s a bit awkward to attach without looking directly at it…but I can live with that.
I would recommend this to a friend - Pros mentioned:Speed, Weight
Nice laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the laptop, and color. It boots up fast, and it very light.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Allen – We're delighted that you love the speed, and lightweight design of your new Ice Blue Surface Laptop Go. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care
- Pros mentioned:Speed
Microsoft laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality. Fast. Beautiful piece of equipment.
I would recommend this to a friend - Pros mentioned:Ease of use, Weight
Convenient for day to day use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best laptop I ever bought, light weight and easy to carry around/ manage
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Vicky,
We're delighted that Surface Laptop Go is the best laptop you've ever purchased. It's great to hear that its compact design fits your needs, too. Thank you for sharing your experience; we hope you enjoy using it.
Cheers,
Chuck
Surface Customer Care
- Cons mentioned:Fan noise
You get what you pay for.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only bought this laptop because I needed it to use excel for a data analytics course. It’s only good for excel and light use. It makes too much fan noise when charging and trying to lightly, emphasis on lightly browse the web. Also, the screen randomly glitches. Other than that, I would NEVER consider buying a Microsoft laptop again. Microsoft lets you do what you need, but MAC is far superior and let’s you go beyond your needs. This is coming from a previous Mac user. I’m dumping this garbage once my course is over lol. Please do yourself a favor and not purchase this. The price point may seem appealing but it is NOT worth it!
No, I would not recommend this to a friend - Pros mentioned:Weight
Nice and compact
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, lightweight computer. Extremely reliable and easy to type on
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Nikki,
It is awesome to hear that the Surface Laptop Go is reliable and easy to use for you. Thank you for sharing your thoughts with us. We hope you continue to enjoy it.
Best,
Katie
Surface Customer Care
Surface
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Despise this S-mode but I am apprehensive about removing it for security but having to pay for free apps doesn't make me happy at all. Plus, my apps do not work, and my project didn't transfer when purchased through Microsoft. Otherwise, I love the sleek design the soft keypad and lightweight.
I would recommend this to a friend- Pros mentioned:Ease of use
Microsoft 12-4 to go laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product! Portable, cute and great quality.
I would recommend this to a friend - Pros mentioned:Speed
Highly recommend!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This little laptop is so sleek and fast! I just love it!!
I would recommend this to a friend - Pros mentioned:Size
Laptop on the go
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love all microsoft products I have been a fan of the surface and now as a laptop smaller edition of the laptop 3 I enjoy this one, perfect for on the go if you don't like a huge laptop this is the one for you fast and great performance specially for Zoom
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Josh,
We're glad that you love your new Surface Laptop Go for videoconferencing and working on the go. Thank you for sharing your experience with it; we hope you continue to enjoy using your new Surface.
Cheers,
Chuck
Surface Customer Care
- Pros mentioned:Speed
I like everything about the laptop.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like everything about the Microsoft Surface Laptop but the keyboard does not light up. Everything else is great! When I'm using it the speed is as great as anything in the house. We are on a DSL so things are pretty slow around here! The laptop is fast so I appreciate that about it!
I would recommend this to a friend - Pros mentioned:Weight
nice.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I believe it’s a bit over priced but overall it’s a good laptop. Very lightweight and easy to carry around. I bought it for college and it’s been doing well.. it only has one usb port but that’s not a deal breaker. The color of the ice blue is pretty.
I would recommend this to a friend