Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Ice Blue.
  • Alt View 11. Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Ice Blue.
  • Alt View 12. Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Ice Blue.
  • Alt View 13. Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Ice Blue.
  • Alt View 14. Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Ice Blue.
  • Alt View 15. Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Ice Blue.
  • Microsoft 365 - Apps to Manage the Everyday Video video 0 minutes 30 seconds
  • Windows 11 Home video 1 minutes 51 seconds
  • Windows 11 Home video 0 minutes 18 seconds

Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Ice Blue

Model:
8QC-00037
SKU:
6505201
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.6 out of 5 stars with 793 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go 2's ease of use, light weight, and compact size, finding it ideal for portability. Positive feedback also highlights the responsive touchscreen, good battery life, and solid performance for everyday tasks. While some users experienced occasional overheating, most were satisfied with the laptop's design and value for the price. Concerns were raised regarding limited storage and RAM in some configurations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 793 reviews
  • Pros mentioned:
    Weight

    lightweight but durable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight but durable. My daughter brings this to school everyday.

    This review is from Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Platinum

    I would recommend this to a friend

  • Worth the buy

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop, compact and easy use. Will say that the screen is very thin and can crack very easily so be cautious!

    This review is from Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Sage

    I would recommend this to a friend

  • EXCELLENT

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this laptop and especially the color!

    I would recommend this to a friend

  • Amazing

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! I’ve had this for about a year now and can say it has done so good !

    This review is from Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Sandstone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Off to College

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it! We bought it for college! It seems to meet all his school needs.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Good Purchase

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, fast and practical, one of the best purchases I've made

    This review is from Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Great quality!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller than I thought. I like the use ability of the touch screen.

    This review is from Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Sandstone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Easy changeover

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy for a 74 year old former Mac Only to adapt to this laptop. No complaints!

    This review is from Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Sage

    I would recommend this to a friend

  • for travelers

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best portable laptop, long battery life, perfect size.

    This review is from Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Sage

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Should be able to handle more

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, light, nice keyboard. However, freezes despite not using basic applications like google chrome.

    This review is from Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Sage

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ram

    Yes

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can run sims, don’t expect anything else, that’s pretty much all you need to know

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Microsoft surface

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, fast processing, small but still easy to use on desk or laptop

    I would recommend this to a friend

  • Laptop

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY SURFACE LAPTOP, I recommend this laptop to everyone!!!

    This review is from Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Sage

    I would recommend this to a friend

  • Good Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the laptop. It doesn’t have many issues, but it dies really fast. The battery life is not very long, which sucks.

    This review is from Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Sandstone

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Satisfied customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and perfect-,windows 11 is change compared to windows 20

    This review is from Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Love it!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was exactly as advertised! Its compact, easy to work on and very stylish.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Good choose

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my girlfriend an she loves it. She uses it for the use an it works perfect.

    This review is from Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Sage

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Laptop!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lightweight, easy to move around. Love the different colors they offered.

    This review is from Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Sage

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Nice pc

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent graphic, nice mini, have everything do you want it and very good portable

    This review is from Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Sage

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Best College Laptop !

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop for college students! Amazing sound plus it’s touch screen !

    This review is from Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Sandstone

    I would recommend this to a friend
Page 20, Showing 381-400 of 793 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.