Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Ice Blue.
  • Alt View 11. Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Ice Blue.
  • Alt View 12. Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Ice Blue.
  • Alt View 13. Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Ice Blue.
  • Alt View 14. Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Ice Blue.
  • Alt View 15. Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Ice Blue.
  • Microsoft 365 - Apps to Manage the Everyday Video video 0 minutes 30 seconds
  • Windows 11 Home video 1 minutes 51 seconds
  • Windows 11 Home video 0 minutes 18 seconds

Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Ice Blue

Model:
8QC-00037
SKU:
6505201
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.6 out of 5 stars with 793 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go 2's ease of use, light weight, and compact size, finding it ideal for portability. Positive feedback also highlights the responsive touchscreen, good battery life, and solid performance for everyday tasks. While some users experienced occasional overheating, most were satisfied with the laptop's design and value for the price. Concerns were raised regarding limited storage and RAM in some configurations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 793 reviews
  • Pros mentioned:
    Weight

    Great travel computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microsoft laptop has been excellent so far. Very light for travel

    This review is from Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Good laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact computer that works great for work on the go. I am happy with my purchase.

    This review is from Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    New Surface

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good computer for completing simple tasks like Word and excel.

    This review is from Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Nice compact laptop!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying so far. Compact and easy for trave. I love it.

    This review is from Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Sandstone

    I would recommend this to a friend

  • Everything i asked for

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    9 months in and I've yet to see an issue. Perfect for school work

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Surface pro

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use right away. Microsoft office not included

    I would recommend this to a friend

  • Good quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good item… nice quality but the battery does not last

    This review is from Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Sandstone

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Perfect

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and perfect for all quality and resolution and memory

    This review is from Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Sage

    I would recommend this to a friend

  • Cute pc

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small which was perfect for my traveling needs, I had gotten the gold which I appreciated as it made it somewhat pinkish in my eyes.

    This review is from Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Sandstone

    I would recommend this to a friend

  • It is all I need.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic laptop that works for what I need (small/compact, uses same power cable as my work Surface pro).

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch screen option to it. Bought for school and it work great, just have to charge it often.

    I would recommend this to a friend

  • Does the job

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok product. I had it for almost 2 months but now it seems to not keep a charge. It goes up to 50% now.

    This review is from Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Sandstone

    I would recommend this to a friend

  • GOOD PURCHASE

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT PRODUCT,WORKS PERFECT AND HAS GOOD BATTERY LIFE

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Laptop review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop!! I love it and it’s really good for college!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Kid's Surface

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the lighter weight and all that the Surface can do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and easy to use and navigate through the apps

    This review is from Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Sage

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Good choice for a small laptop.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good choice for a lightweight portable laptop. My one complaint is that the charging cord comes disconnected easily.

    This review is from Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Sage

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Great Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my daughter for college - she loves it!!!

    This review is from Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Sage

    I would recommend this to a friend
  • Pros mentioned:
    Size

    love it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super cute and perfect for a college student!!!!!!

    This review is from Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Sandstone

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Windows Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot. Nice and compact for what is needed.

    I would recommend this to a friend
Page 23, Showing 441-460 of 793 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.