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Customer reviews

Rating 4.6 out of 5 stars with 793 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go 2's ease of use, light weight, and compact size, finding it ideal for portability. Positive feedback also highlights the responsive touchscreen, good battery life, and solid performance for everyday tasks. While some users experienced occasional overheating, most were satisfied with the laptop's design and value for the price. Concerns were raised regarding limited storage and RAM in some configurations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 793 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer good speed beautiful design blue looks amazing screen could be higher res but it looks very nice still got as a gift she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop for basic college use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this while the going back to school was going on for $499. Best budget laptop for college freshman. Has the latest software and meets the needs for a student to get the job done and browse the web.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to swap out laptop for another one because the one that was delivered was defective. The one I have now I had to reboot once but other than that it seem to be working fine

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth buying

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s barely been two months since we bought it and the battery has started to die so soon. It doesn’t stay charged for long. Unfortunately we can’t even return it since the return window has been closed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Auto updation of brightness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah it was good but there is a minor defect while using why using screen the brightness will get auto updated like of there is more sunlight it will get will get more there's no like that is unnecessary so that's the only defect in the laptop rest everything was fine

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    Great buttt

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Small and light weight. Only problem is that the keyboard doesn’t have backlight so you’ll always have to have a light on always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought long ago, still working, still nice!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife, to use for school years back. Eventually, it was no longer compatible with the schools network. Eventually got the higher end laptop later. However, this still works for home great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meets my needs!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Works how I need it to and it is reliable. I needed a PC computer to access a system for work that runs on Silverlight. I have a bunch of Apple computers and products and this makes a great addition to my work tech. Screen display can be fuzzy from different angles.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    Great purchase with modern features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our son’s birthday. He needed a small and lightweight laptop with some modern features. This was a great choice! Very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Openbox saves the day.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an open box for my daughter and it's perfect for her because she's going back to school. I was so happy that could help her get it. #SingleMomToTheRescue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop. Highly recommend and would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Satisfied STEM student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery, fun touch screen, pre-downloaded apps and app store for favorites. Purchased this for my undergrad experience, has been great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this Microsoft Laptop - it's worth every BIT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop meets all my expectations and then some. The operating system and the easy startup instructions facilitated the transferring of data from my old unit to this product. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a Macbook Air Killer, Love this thing Highly Recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Microsoft Surface!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love! Love! Love! My Microsoft Surface made all of my online digital media work so much easier!! Very compatible and reliable!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Marketing & Creative Manager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well! It is a little touchy and closes out of windows and programs with an accidental swipe of the hand but overall great computer and love the features! Plus you can customize it to be exactly how you want it to function and work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. I had problem with navigating the product when I first bought it. My son that recommended it to me gave me a little tour/ orientation to it. Now am enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, efficient and does exactly what I need it to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and handy laptop recommendation to everyone i love it excellent work thank you so much

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Goes everywhere

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little laptop, easy on the wallet as well as easy in the backpack. Good touch-screen response and vivid screen. The Surface Laptop Go 2 replaced my Surface Pro 4 as my daily driver mostly because the screen is protected better. I do, however, miss the backlit keyboard and the Pro's "hello" login ability. A backlit keyboard would have added the fifth star. The video display and response isn't quite suitable for games. I recommend this laptop (despite the lack of a backlit keyboard).

    I would recommend this to a friend