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Customer reviews

Rating 4.6 out of 5 stars with 793 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go 2's ease of use, light weight, and compact size, finding it ideal for portability. Positive feedback also highlights the responsive touchscreen, good battery life, and solid performance for everyday tasks. While some users experienced occasional overheating, most were satisfied with the laptop's design and value for the price. Concerns were raised regarding limited storage and RAM in some configurations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 793 reviews
  • Rated 5 out of 5 stars

    Laptop .2 yrs later perfect

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With their expertise I was able to decide which laptop was best for me !

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this laptop, it's small and lightweight but it does everything I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for school

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can run multiple tabs for multiple classes at the same time. Highly recommend for students :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MS Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    since I have not used it often yet and still having problems with command using ms commands I'm kinda still struggling that is why i gave it 4 stars only. Maybe when I get a mouse it will help me better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is fast, doesn’t freeze and really thin. A book is probably heavier than the laptop. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    Beautiful color and super light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for sale. Looks like my old MacBook Air. And it is super light and touch screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my laptop!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop! I have had no problems with it at all and with me being in school it is very reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reliable and affordable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good laptop, very reliable. I have not used it for long but the reviews are always great. It is very similar to an MacBook Air.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sejake

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this unit. It's perfect for my needs. The staff was very knowledgeable and helped guide me to what would be best for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My thoughts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy about this purchase!! I bought for my first year at college and it has so far proven to be an amazing investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface go 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is everything I was looking for. Perfect for school and has a long lasting battery life. 100% recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer for nursing school and I love it so far everything runs perfectly! Also really love the finger print feature!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister dropped this thing 12 times already and it’s still kicking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement laptop that i got because i broke my previous one. It works perfect with school and my personal life

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Rough at first, but works well now

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some issues for the first few months of ownership. Got some help from Microsoft support and they were able to help. At the end I think they pushed a software update that fixed the freezing issues it had.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Good - but questionable internet access

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well while it worked. Loved the size and feel. Very convenient. Battery held charge for awhile. Had to return because wifi stopped working - somehow hardware went bad. When I returned it, geek squad had to takdo hard reset to get my data off since there was no way to get on internet (even with ethernet connection)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was good when I used it. The volume and brightness buttons sometimes didn’t work and restarting didn’t help

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wi-Fi problems :(

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend bought this for school and she was so excited for her new laptop until we got to the initial startup and the laptop wouldn’t connect to the internet and we tried every fix on the internet (we were trying for around 3-4 hours) and it just wouldn’t fix (turns out it was the Wi-Fi drive) we’re going back tomorrow to exchange the laptop for a new one so hopefully I can add more stars to the review

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is super beautiful, very fast, I recommend it, it is very light to carry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful product!! would buy again Thank you!!

    I would recommend this to a friend