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Customer Ratings & Reviews

Your price for this item is $549.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 793 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go 2's ease of use, light weight, and compact size, finding it ideal for portability. Positive feedback also highlights the responsive touchscreen, good battery life, and solid performance for everyday tasks. While some users experienced occasional overheating, most were satisfied with the laptop's design and value for the price. Concerns were raised regarding limited storage and RAM in some configurations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 793 reviews
  • Rated 4 out of 5 stars

    Good school items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer , however, battery life is not good. But overall it does it’s job

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Practical

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs smooth, long battery life, slim and lightweight

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Awesome little multi function device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, great features like touch screen, long battery life

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Compact with great processor

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its light weight/compact, easy to carry in smaller bag.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Perfect for school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that is touch screen and have good battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect school laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop for school. Bought it for my wife and she loves it. It’s compact and reliable. The only downside is that it doesn't have a lit keyboard. Other than that it’s perfect for school/homework. She made a voice over powerpoint presentation with it and her project turned out great.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Best Buy Employee

    Rated 5 out of 5 stars

    The Best Laptop Ever

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my microsoft surface laptop because im able to down load the xbox game pass and it has the speeds & quality to do so. I love that it being touch screen and when im laying down and just online shopping i can just use it and scroll like i would on my phone. Very nice display and iCloud compatible.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Would buy again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my brother for his graduation present as he was going away to college and you know laptop. This laptop this perfect and everything that he needs who better to build a computer to run Microsoft office than Microsoft themselves! It's basically the MacBook of Microsoft computers!! It does all this without breaking the bank!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Surface Laptop Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleak, fast and extremely convenient to carry along.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great purchase, best bang for your buck!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and perfect for school, work, or even graphic design, I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    First time buying a laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Love the speed love the color love it’s touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Perfect for anyone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size, very fast, great for everyday use!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Surface.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Surface works well easy to use. Smart and intuitive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Laptop review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school. So small and convenient. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Very good buttt

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop I’ve had to date. I love the touch screen and the sleek display it has. The only con I would mention is that the charger seems to knock out more easily than other laptop chargers.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Exactly what I was looking for, minus battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This small laptop is great for simple computing work for someone who is constantly moving around. It is lightweight and starts up quickly. I have loved using it on a daily basis at work and home. My only disappointment is the battery life. Windows advertises 13 hours of use with a full charge and regular use. I am lucky to get half that amount of time with just using simple websites and typing.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as an open box product. Worked as expected. Was easy to set up. The device itself is great, I enjoy the form factor. I also own the 2-1 version, purchased a year ago for my wife. That one has been reliable and quick, this one has been as well.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live the color, nice size easy to use works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this laptop. Still is in great shape i use it all the time. surprised the battery hasn't slowed down at all. Keys are still very functional considering how many times they've been used. screen still wipes clean pretty easy. the speaker is still very clear!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable laptop, but a little overpriced

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid performing laptop. Fan is a little loud under heavy use, but I haven't noticed any thermal throttling from it. A little overpriced for the specs, but you get a bloatware-free computer with basically stop windows 11, which is always nice. The aluminum exterior is a nice touch and makes it feel durable for travel. Great little PC for on the go work

    I would recommend this to a friend