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Customer Ratings & Reviews

Your price for this item is $549.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 793 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go 2's ease of use, light weight, and compact size, finding it ideal for portability. Positive feedback also highlights the responsive touchscreen, good battery life, and solid performance for everyday tasks. While some users experienced occasional overheating, most were satisfied with the laptop's design and value for the price. Concerns were raised regarding limited storage and RAM in some configurations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 793 reviews
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Surface Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great small laptop. I gave it 4 because of its capabilities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. I use this to complete all my assignments for school, I am able to download many files without any complications. Has a good enough storage for my preference considering the number of files I have downloaded on my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Surface Laptop Go 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop on the go! It has everything you need in it. It’s great for multitasking! I love how you can have a laptop and a tablet in 1 a device. The keyboard and trackpad is really smooth and the screen pixels are really good, it doesn’t tire your eyes out fast

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice little laptop. I wanted something as a backup if my PC suddenly died. It’s perfect. Fast, good battery life. Delivered immediately after Microsoft released it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has great products, big advocate for them. My daughter was looking for a device to begin school with, and this has all the features that she needs for school; in addition, the premium feel for her taste buds is a must. This laptop covers all that needed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Microsoft - Surface Laptop Go 2 - 12.4” Touch-Scre

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the finger unlock feature. Its fast speed and looks good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer!! I had the surface with the suede material but I had an electrical surge at my house and it fried my battery. I wanted to stick with Microsoft and got this one and I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could give this negative stars. I picked up this laptop on May 30. By June 19 the laptop has been consistently overheating and freezing. It’s so ridiculously. Of course it would start after the return window closes. Just save your money. I don’t even use this laptop for super fancy applications. It crashes using internet browsers. I bought this laptop for the price point, and portability. I regret this purchase so much.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, easy to handle and cost was reasonable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Surface go2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this PC. I'm a Dj and i use it for SERATO and some audio editing and production software. Im a mac user and this is my first pc after many years with out touching one, but I love this pc, it is very reliable. The only problem I found, and it is may be because Im coming from Mac book is the non luminated keyboard this is why 4 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Mid level- Quick buy for a pinch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is finicky: the charger, touch screen and windows pen has been difficult to work with, but it gets the job done for 500. Coming from a surface book 2, its a significant decrease in most aspects, but I was going for a quick and small computer and that's what I got.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very portable easy and good services

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful I love my lap top.very portable and easy to carry. Very nice screen

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    User Friendly design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ihe ability to enter data via touchscreen was very satisfying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent build quality. Did not like track pad. Great battery life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Doe's what I need.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has done everything I need it to do. A good computer for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a Macbook Air Killer, Love this thing Highly Recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Microsoft surface laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fine and is a big enough screen to read easily.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    Great buttt

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Small and light weight. Only problem is that the keyboard doesn’t have backlight so you’ll always have to have a light on always

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop ever. I picked Microsoft over Apple. Best thing I’ve done

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Easy to use and start-up is prompt.

    I would recommend this to a friend