Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Sandstone.
  • Alt View 11. Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Sandstone.
  • Alt View 12. Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Sandstone.
  • Alt View 13. Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Sandstone.
  • Alt View 14. Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Sandstone.
  • Alt View 15. Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Sandstone.
  • Microsoft 365 - Apps to Manage the Everyday Video video 0 minutes 30 seconds
  • Windows 11 Home video 1 minutes 51 seconds
  • Windows 11 Home video 0 minutes 18 seconds

Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Sandstone

Model:
8QC-00048
SKU:
6505202
Highly rated by customers for:
Your price for this item is $549.99
Clearance
The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 793 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go 2's ease of use, light weight, and compact size, finding it ideal for portability. Positive feedback also highlights the responsive touchscreen, good battery life, and solid performance for everyday tasks. While some users experienced occasional overheating, most were satisfied with the laptop's design and value for the price. Concerns were raised regarding limited storage and RAM in some configurations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 793 reviews

  • Great little machine.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great machine for basic web browsing, light work, and emailing.

    This review is from Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Platinum

    I would recommend this to a friend

  • Great Value

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for work and school, I have no issues with it.

    This review is from Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Sage

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Beautiful color and super light

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for sale. Looks like my old MacBook Air. And it is super light and touch screen

    I would recommend this to a friend

  • Wi-Fi problems :(

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend bought this for school and she was so excited for her new laptop until we got to the initial startup and the laptop wouldn’t connect to the internet and we tried every fix on the internet (we were trying for around 3-4 hours) and it just wouldn’t fix (turns out it was the Wi-Fi drive) we’re going back tomorrow to exchange the laptop for a new one so hopefully I can add more stars to the review

    This review is from Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Ice Blue

    I would recommend this to a friend

  • Beautiful laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife. She loves it, the display quality is excellent, works very well

    This review is from Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Platinum

    I would recommend this to a friend

  • Great Purchasing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent equipment so far! this equipment is for my little son (high school) and its been working very well

    This review is from Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Ice Blue

    I would recommend this to a friend

  • Great quality

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is 100% working super well. No lag and great graphics too. I love playing my games on it

    This review is from Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Good - but questionable internet access

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well while it worked. Loved the size and feel. Very convenient. Battery held charge for awhile. Had to return because wifi stopped working - somehow hardware went bad. When I returned it, geek squad had to takdo hard reset to get my data off since there was no way to get on internet (even with ethernet connection)

    This review is from Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Sage

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is super beautiful, very fast, I recommend it, it is very light to carry

    This review is from Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Sage

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Storage

    Good buy

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So slim and sleek perfect for what I need. Not much storage but manageable

    I would recommend this to a friend

  • Amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and i got it for a great price conpared to other places.

    This review is from Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Ice Blue

    I would recommend this to a friend

  • School laptop

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school. Do all my work and other needs with no problems.

    This review is from Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Ice Blue

    I would recommend this to a friend

  • Nice little laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. Its small, thin, and has great screen quality. Battery life is not that long though.

    This review is from Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Ice Blue

    I would recommend this to a friend

  • So far so good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been very happy with this purchase so far. Arrived in good shape and setup was easy and running good. Open box quality is just fine.

    This review is from Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Sage

    I would recommend this to a friend

  • home computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying using this product. It offers everything I need and then some. Will continue exploring all its uses.

    This review is from Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Ice Blue

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Well built. Portability

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built portable laptops for back to school. Quick and decent Battery

    This review is from Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Sage

    I would recommend this to a friend

  • Microsoft Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product, great—customer service, good.I was in need up a laptop upgrade, thanks BestBuy.

    This review is from Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Ice Blue

    I would recommend this to a friend

  • Computer

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old computer dies and I did not want to get another computer but this one is great!!!

    This review is from Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Ice Blue

    I would recommend this to a friend

  • Ms

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my Lab Top and the sales was very helpful to help me select the right on for me. Thanks Best Buy

    I would recommend this to a friend

  • Good

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer, works very well for school and also a little bit of games

    This review is from Microsoft - Surface Laptop Go 2 - 12.4” Touch-Screen - Intel Core i5 with 8GB Memory - 128GB SSD - Platinum

    I would recommend this to a friend
Page 30, Showing 581-600 of 793 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.