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Customer Ratings & Reviews

Your price for this item is $549.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 793 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go 2's ease of use, light weight, and compact size, finding it ideal for portability. Positive feedback also highlights the responsive touchscreen, good battery life, and solid performance for everyday tasks. While some users experienced occasional overheating, most were satisfied with the laptop's design and value for the price. Concerns were raised regarding limited storage and RAM in some configurations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-793 of 793 reviews
  • Rated 5 out of 5 stars

    Would recommend this to anyone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it was built for. Touchscreen is incredibly quick. The battery lasts pretty long.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Laptop Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop I ever owned. Super fast and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great investment!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great! Light weight and able to handle everything i needed for college!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Powerful and speedy laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent laptop with a powerful processor that is suitable for all purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to buy a computer for my grand child going to College. After asking my grand daughter what she was going to use it for, the Salesperson explained which computers would be best for her needs. Even though it cost more then I expected to spend, I felt comfortable with the purchase. The computer has worked great and it didn’t take long for my grand daughter to learn how to operate it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Loved, but battery problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this laptop, until I had it for 6 months and the battery expanded so much it bent my entire screen. Microsoft wouldn’t fix it. I would have to pay out of pocket, which was more than the laptop itself.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Live the green

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome my daughter loves her new laptop for school ♥️

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    dissapointing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked as if it did not have fans. Then I discovered it did, but it seems to suck air through the keyboard. Nifty. I start up the device. Log into my Onedrive/Microsoft account. Download Firefox. Device then updates. I restart the device and open nothing but Firefox - nothing else was installed by myself. I proceed to YouTube to test the picture quality and sound. Picture and sound was good. The keyboard and track-pad are solid. However, the fans kicked on, and while they were not loud, they had an annoying high'ish pitch. Then the one task I had the device performing (a YouTube webpage), began to lag noticeably. Touch scrolling was useless. Just an aweful experience. I reset the PC and returned it. My last device had the same CPU, amount of ram/speed of ram, and same speed of storage - but was a ChromeOS device, and it ran 100% smoother and quieter, no matter what the task (even running apps in the Linux virtual machine). Stay clear of this device. For the specs it is overpriced - in comparison to competitors. What you get in return is a very sleek and well-built chassis. What you pay for the good looks and physical feel of the device is thermal issues that gimp the usefulness of said product

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great portable laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very portable, light , great for work on the go. This is it if you are looking for portability.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Some keys not working after a year of ownership.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop a little over a year ago. Suddenly some of the keys stopped working, went through trouble shooting with microsoft and nothing has worked. Unfortunatly the warranty is only one year and being just outside of that, it cannot be replaced . Took to a repair shop and the cost to repair would be close to the cost of the computer. This seems to be some sort of hardware issue. I had a mac book that lasted 7 years so I'll probably be going back to that. Sometimes, you get what you pay for or I'm just one of the unlucky few with this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Really efficient especially for school work and projects.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 5/23 by 7/16 the laptop was not functioning. Used twice before leaving country when I returned, I continuously get a black screen with the logo. Laptop has been charging for days, attempted to do manual reset & the laptop still will not power on properly.SAVE YOUR MONEY!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The laptop hardward is to small

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the serface laptops but the go is just to small to downlowd any games or the office to work on documents

    No, I would not recommend this to a friend