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Customer Ratings & Reviews

Your price for this item is $549.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 793 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go 2's ease of use, light weight, and compact size, finding it ideal for portability. Positive feedback also highlights the responsive touchscreen, good battery life, and solid performance for everyday tasks. While some users experienced occasional overheating, most were satisfied with the laptop's design and value for the price. Concerns were raised regarding limited storage and RAM in some configurations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 793 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Well done Microsoft!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Built strong, reliable and efficient, the Surface Laptop Go 2 is the perfect size for portability as well as stationary. The keyboard is smooth and soft as well as the silk like track pad. Screen resolution for this size is impressive and have had absolutely no issues software wise. Sound also is surprisingly good for the size so all around this model delivers. If you want all of this without the bloatware from other manufacturers, consider this gem. Well done Microsoft! I love this thing so much I bought a second :-)

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    College student computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is light to carry around in your backpack. Is fast and easy to navigate. A very good computer for college students

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Storage

    Rated 3 out of 5 stars

    Know what you pay for.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cons: lacks backlit keyboard, is severely limited in ports, so a hub is almost inevitable which will cost you a fortune, the lid doesn't lean back just enough, storage is small, battery drains a bit too fast even when on sleep. Pros: is light weight, and has the right combination of processor, memory, and size. Screen resolution and angle view are ok. Final verdict: it's a nice little machine which is certainly overpriced for the specs it packs, pretty much like MacBook. So you pay a lot more extra for things that don't have much, if anything to do with computing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my purchase!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop, I would say keep it as an office laptop however surprisingly this laptop can handle some light/medium gaming too. I was extremely reluctant until I saw how it handled some heavily processed games (7 days to die on lowest settings). I wouldn't recommend for a main gaming rig but it'll do wonders for a decent price point. The downside is the battery life while gaming is pretty low but this isn't a gaming laptop so it's to be expected but when doing regular tasks the life is pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Your Next Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! what a beautiful Surface device. Small, lightweight and powerful. I chose Sage over 3 over color options because the color resonates style and innovation. If you're looking for a laptop for all of daily things you do like web surfing, email, light fun gaming, video and movie watching and offering an excellent touch experience. Surface Laptop Go 3 should be your choice. Also, easy Windows Hello finger print sign-in.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Laptop to go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is light, fast, and has awesome features legit the same as Apple products but better style, battery life is great as well!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and fast. I bought this for my mom and she loves it. Easy to carry anywhere and do what's needed. Chic design too!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    go get it one of the best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! supper light and able to travel with it anywhere and everywhere. Love the touch screen feature. hands down great laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best computers I bought for my son for school and gaming. it's very easy to figure out and you get a warranty so if anything goes wrong you can call be connected right away and they help you or replace it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    College students: look no further!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely in love with the Microsoft Surface Go 2! It’s fast, and is easy to travel from class to class with. I highly recommend for all college students :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Best Buy laptop buyer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best computer buying experiences I have had at any electronic store. The first one did not fit my needs and the Best Buy rep took the time to find out my needs and how I would be using the laptop. I purchased this one based on their recommendation. No regrets at all

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    Solid Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! It’s super lightweight, the color is super cute, AND I’m obsessed with the touchscreen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop, very fast and i love the size. Battery life is strong , this is the perfect laptop for my needs

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best computer purchase

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer! Super light and works so well!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Microsoft Laptop:Power and Portability in package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sleek device strikes a balance between performance and portability. The i5 processor ensures smooth multitasking, while the generous 8GB RAM enhances overall responsiveness. With a speedy 128GB SSD, storage and boot times are a breeze. The laptop's compact design makes it perfect for on-the-go productivity. Whether you're a student, professional, or casual user, the Microsoft Laptop offers a reliable computing experience that's sure to impress.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy touch screen and easy to use. It's so much better than our old computer

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Surface go 2 laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer even better price. Very fast andvcompact

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    The Best Buy in laptops for me!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love mu new laptop. It is beautiful and very fast, it’s size and weight the right match for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very light and easy to carry around love the color and it works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great little computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little computer. Lightweight, does everything i need it to do, and the aesthetic of the sage color is nice!

    I would recommend this to a friend