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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 365 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the Surface Laptop Go 2's compact size, light weight, and ease of use. Many appreciate its decent battery life and find its performance more than adequate for their needs. While some wish for a backlit keyboard and more storage, the positive feedback on portability and speed outweighs these concerns. The sleek design is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 365 reviews
  • Rated 5 out of 5 stars

    Superior smaller laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. Small size, easy for travel, yet full featured. Bright and clear screen. Great keyboard for smaller unit. Feels solid. Overall, I am very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly love my computer. I have used it for a year, and I have no complaints. Works well with school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this computer for a year and it is the best computer ever! Good for schoolwork and business. Touchscreen as well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good but not long

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was going good so far but recently all of a sudden there is a black screen on my computer i went to a repair store they said it had to do with the wiring on the inside really wish it would have been more reliable other than that it was a great product whole it lasted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronic purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. Good quality and great service at the same time. Product arrived just on time. Very well pleased with my electronics bought at the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it’s called best buy because they’re the best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best computer i’ve ever had. the best buy team was so nice and very quick. i love taking my business to best buy for my tech needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface = Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop for my faughter snd back to dchool. This shoukd het her through middle school into high school. The price was outstnsding too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality, fast shipping. used for school and great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best lap top I had so far

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop you are pretty much able to do anything with this one device no need for different ones when this one has it all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice quality and the delivery was fast on time

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard backlight

    Rated 3 out of 5 stars

    Honest review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good computer but it’s weird how at the most randomest times the screen goes completely black meanwhile it on and it stops working.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Best Buy and will buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very portable, sleek and fast. Ability to download Microsoft project. Just what I needed it for

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard backlight

    Rated 2 out of 5 stars

    Nice looking laptop, but encountered problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved the look of this lap top, but unfortunately I had problems with both brand- new lap tops. The first one I received the screen went black on the 4th day and couldn’t get it to work, took it in and had it replaced, Second one by the end of first week with it, computer did not want to turn on, left it alone for a day, and next day it turned on, but returned it. I will say customer service at best buy was phenomenal.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. This version is like a laptop. Has nice storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for students. My teens love theirs, bought the first one two years ago. Got a newer one for my college student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well! Bought this because I needed a new laptop to start my masters program. No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it needs to do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think in a few years it will be slow. But i said that about my surface book from so long ago and it still is in good working order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easiest to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great laptop. I got it the best deal from best buy and it’s one of the best deal I made. This is my second laptop in my home.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Keyboard backlight, Webcam quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great for portable productivity!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bottom Line: The Surface Laptop Go 2 is well-suited for students and mobile professional who want a capable device in a small, thin, and light laptop design. Review: Out of the box, the laptop has a ‘premium’ look and feel with its mostly metal casing (the bottom is a plastic composite). Although the keys are slightly smaller than full size, the keyboard offers a comfortable typing experience with good key travel. The power button also houses a fingerprint scanner, which reads quickly and accurately. Touch input, both on the trackpad and touch screen, is smooth, fast, and fluid. Overall, it feels really well-made. Performance-wise, the machine offers capable specs (i5, 8GB RAM, 256 SSD) in an ultra-portable, sub-13” design. Office apps and internet browsing are fast and responsive, and there’s enough processing power to do some light work in more demanding apps like Photoshop. Microsoft did make some compromises, however, to meet its target audience and price point. The laptop has a headphone jack, USB-A, and USB-C port (the latter can be used for charging), and a proprietary charging port on the right. I do wish it had a built in HDMI port, since I often need to connect to projectors for work. Although I find images and video look fine, Microsoft went with a non-standard, non-HD resolution for the 12.4” screen (1536 x 1024 @ 148 PPI). Given the pixel density and screen size, small text looks blurry/fuzzy depending on the typeface. The screen also does not get very bright even at max setting, which makes it difficult to use outdoors on a bright day. The speaker output is louder than I expected, but they very much sound like laptop speakers. Last, the webcam is adequate but not great. Regardless of lighting, the image tends to looks grainy (or too soft with some digital correction) on Zoom calls, although Microsoft did a decent job tweaking the low light ISP so that you’re actually still visible in those instances. Overall, the Surface Laptop Go 2 is a good choice for students and business professionals looking for an ultra-portable laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First New laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't been able to find time to use my laptop but,I am very interested and will be able to make it fun and exciting for my future ☺️

    I would recommend this to a friend