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Customer Ratings & Reviews

Your price for this item is $599.99
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The comparable value price is $799.99

Customer reviews

Rating 4.6 out of 5 stars with 364 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers enjoy the Surface Laptop Go 2's compact size, light weight, and ease of use. Many appreciate its decent battery life and find its performance more than adequate for their needs. While some wish for a backlit keyboard and more storage, the positive feedback on portability and speed outweighs these concerns. The sleek design is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 364 reviews
  • Rated 5 out of 5 stars

    First New laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't been able to find time to use my laptop but,I am very interested and will be able to make it fun and exciting for my future ☺️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    such a good computer for me and for my work at home

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Keyboard backlight, Webcam quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great for portable productivity!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bottom Line: The Surface Laptop Go 2 is well-suited for students and mobile professional who want a capable device in a small, thin, and light laptop design. Review: Out of the box, the laptop has a ‘premium’ look and feel with its mostly metal casing (the bottom is a plastic composite). Although the keys are slightly smaller than full size, the keyboard offers a comfortable typing experience with good key travel. The power button also houses a fingerprint scanner, which reads quickly and accurately. Touch input, both on the trackpad and touch screen, is smooth, fast, and fluid. Overall, it feels really well-made. Performance-wise, the machine offers capable specs (i5, 8GB RAM, 256 SSD) in an ultra-portable, sub-13” design. Office apps and internet browsing are fast and responsive, and there’s enough processing power to do some light work in more demanding apps like Photoshop. Microsoft did make some compromises, however, to meet its target audience and price point. The laptop has a headphone jack, USB-A, and USB-C port (the latter can be used for charging), and a proprietary charging port on the right. I do wish it had a built in HDMI port, since I often need to connect to projectors for work. Although I find images and video look fine, Microsoft went with a non-standard, non-HD resolution for the 12.4” screen (1536 x 1024 @ 148 PPI). Given the pixel density and screen size, small text looks blurry/fuzzy depending on the typeface. The screen also does not get very bright even at max setting, which makes it difficult to use outdoors on a bright day. The speaker output is louder than I expected, but they very much sound like laptop speakers. Last, the webcam is adequate but not great. Regardless of lighting, the image tends to looks grainy (or too soft with some digital correction) on Zoom calls, although Microsoft did a decent job tweaking the low light ISP so that you’re actually still visible in those instances. Overall, the Surface Laptop Go 2 is a good choice for students and business professionals looking for an ultra-portable laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Go 2 laptop is great for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this laptop it’s so convenient for every everyday purpose! Only wish the battery wouldn’t die so quick! Other than that it’s perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    it is the small size that i wanted

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't expect it to be so fast and steady. it is the small size that i wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Microsoft Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing computer. Excellent battery life and easy to navigate. Excellent picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so nice and very useful so much memory for downloading apps and games and school stuff etc .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size
    Cons mentioned:
    Keyboard backlight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Surface Laptop Go 2 Remains an Entry-level Go 2

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love the Surface Laptop Go 2 as much as I did the first model, and I do. It’s beautiful design; compact size, thin profile, and solid build remain intact. The base model comes standard with 4GB RAM and 128GB SSD (which are not upgradeable). 8GB RAM and 256GB SSD are available on the more expensive models. While these specs are not competitive when compared with those of many other mid-priced laptops the Surface Laptop Go 2 remains perfectly suited for students and every day use. Pros • Available in a beautiful array of metallic colors but would love to have the options of basic black and white • Ultra portable at under 2.5 lbs. and 8 ½ x 11 inches • Super-simple set-up • 12.4 inch touchscreen • Magnetic Surface Connect charger connects on right side of case-not the back • Omnisonic Speakers with Dolby Audio Premium are clear and loud • Keyboard has full-sized keys and a good-sized, highly-responsive track pad • Windows Hello fingerprint reader on the Power button for security Cons • Keyboard not backlit (other than Power Key) • No HDMI port and only 1 USB Type-C (there is 1 USB Type-A) • Web cam is only 720P and offers no facial recognition • Battery life decreased dramatically with extensive streaming/videos. My experience was 7-8 hours with normal usage (email, web browsing, FB/TikTok/YouTube videos) but I can definitely see 10-12 hours of battery life with generic use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Laptop for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school. Easy to use. Battery middle is good, along with the speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for school. Best laptop I’ve had. Would recommend to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made for Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best option for college, overall college education is getting interesting with this computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handles everything I throw at it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, reliable, and does the job. A great basic laptop which will fill the needs of most.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop for college students on a budget

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. I ordered this laptop for college and I do not regret

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought it for college study work

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop! This is one of the no-regret purchases so far!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for EHR system in a new urgent care. Runs fast and smooth!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is amazing ever I have and prefect good. I have no problem with laptop for long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for school

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my lap top Wireless mouse is a must and the fastest charging adapter ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tbh I love it since I. Got a disability it’s really easy to carry and handle super smooth love it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice works well for my uses, wish it had backlit keyboard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A decent compromise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace a laptop and iPad in one…need to use an external storage for it, but light and mobile enough to use in the field.

    I would recommend this to a friend