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Customer reviews

Rating 4.6 out of 5 stars with 648 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the Surface Laptop Go 3 for its portability and overall performance. Many appreciate its compact size, lightweight design, and long battery life. The touchscreen and other great features are also well-received. However, a few customers have noted that the laptop can get hot quickly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 648 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop is amazing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop, the best laptop I’ve ever had by far

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop does what I needed it to do! Worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft go 3

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and service. It arrived at my door in record time and in good shape.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Microsoft Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Small, but does so much. I would do it again if i had to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    lap top review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product for my everyday needs. I have it set up with two other monitors as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price, works perfectly for what it’s intended.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Screens are prone to Crack in 2025

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I literally used this laptop 6 times in 6 months as I primarily use Mac products. The machine was never dropped and kept in a case/skin and also kept in a padded laptop bag. Within the warranty period (6 months in) the screen got a mystery hairline crack. I have pictures from every angle and there is no damage to the body anywhere. Just a hairline crack in the glass. Microsoft won't do any thing about it other than I would have to pay $330 to repair the machine. Microsoft is putting out equipment with known issues and not standing by their products. These machines have a very weak and brittle glass screen. Buyer beware.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Computer review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for college student. She loves using it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing device for the conservative dollar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delighted by my purchase light easy to use great for traveling and getting work done.

    I would recommend this to a friend
  • Cons mentioned:
    Port selection

    Rated 3 out of 5 stars

    Bad plug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about the laptop except the plug. Why didn't they make a more solid plug that doesn't fall off each time you try to move the laptop. It's totally stupid. There is a c type charger slot on the other side but it stopped working after a week of use and I was getting a message to use the regular plug. Totally crazy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loved the product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved it. The color options are good its so smooth to go.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Microsoft-Surface Laptop Go 3-12.4"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Easy to use and read. Lot's of capabilities.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Personal use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for personal use. It's just perfect size for me. Easy to use. I really love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was on sale and provided me with a quick, easy and relatively cheap replacement computer. So far it has served my basic needs that do not involve uses that need heavy computer usage such as gaming. For basic needs such as checking internet accounts and email it is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good computer and thank you for your service best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick setup, speedy laptop. Great for kids or anyone wanting a smaller laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience for the first time using Microsoft

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for school purposes and it’s been great, i’ve had it for a few months now and I love how easy it is to carry around and not to mention the color selection it has it’s beautiful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cute. Nice, fast computer. the battery life is reasonable

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the laptop so far, user friendly, light weight!

    I would recommend this to a friend