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Customer Ratings & Reviews

$749.00

Customer reviews

Rating 4.6 out of 5 stars with 639 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 639 reviews
  • Rated 3 out of 5 stars

    Santa is coming to town.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Xmas gift so I won’t have a clue until after next year.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I’m pretty sure I won’t win $400 feedback prize

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer. It is awesome. But after having to have it replaced four times, I asked if they would upgrade the next one to the Surface Studio 2. They said “NO.” They sent me the next one and when I went to download my software that I use, the computer couldn’t find the operating system. I called the Geek Squad desk and told them I have lost all confidence. I have every Microsoft Laptop they make. I didn’t want my money back. I just wanted a computer that worked. They ended up refunding my money. I bought a Lenovo ThinkPad. It was almost 3 times less expensive. What a bummer for me. I have every accessory for Microsoft computers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality - buy an extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microsoft PC has been awful. After just over one year of use, the mouse is sticking and so is the power button. We are going to have to replace it with a new one, so I recommend buying an extended warranty if you want this machine.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wouldn’t buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got super hot very quickly, didn’t run fast, needs to restart every 5 seconds

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unsatisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product doesn’t work False advertising It’s show open box never said it’s used

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good but get heated

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great laptop, however it gets heated quickly.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly slow and not great. There are better options for the price. Also, please not that it doesn't have many side inputs like USB.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer’s remorse..should’ve gone with Apple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate this computer. Wish I’d gone with apple Bought the Microsoft software and it’s awful…clunky and loaded with their proprietary search and constant upselling.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Souless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very basic laptop with no real soul or personality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not connect to the wifi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unable to connect to the wifi the same day i got device.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wifi problems

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had problems with it not connecting to the internet and freezing on me ended up having to reset it multiple times

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty product.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer never worked properly from day one. I misses the return date but I would advise to potential customers please do not purchase this item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away from this.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of well made junk . Operates like a small boat anchor should. Save your money and look at Lenovo, or Asus, or Acer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Check alternative laptops.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SSD stopped working after two months. Not worth it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Might as well get a Mac for this price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible laptop, basically a super sturdy cheap chrome book. Took like an hour to setup when it was fresh, had to hit back button and restart the update. First and last surface.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Co

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super slow computer not functioning well at All. Nice color.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microsoft laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow laptop. Cannot fine well with heavy system on loading. I am going to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microsoft Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't turn on and we charged it overnight, returned it for an apple.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    small computer for people with small hands

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    screen was too small and the fingerprint scanner thing was bad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is really low not holding a charger longer

    No, I would not recommend this to a friend