Customer Ratings & Reviews

Gooooooooooooooooooooooooooooooooooooooooooooooood

My camera stopped working , same for my sister . I’m not sure why

Just mediocre... Wasn't a horrible computer but it was extremely slow and the touch screen and the mouse pad both lagged significantly. Love the size but but for the size processor and the specifications it should have worked much better

Functionally it does what it was designed to do but the size makes it less than ideal. Definitely not worth the $700 we paid for it in my opinion.

Has all the basics to do most activities. Short battery life and slow charge.

Not worth the money. Slow. No lighting on the totally blackout keyboard. Tinny feel to the casing. I gave it back to them.

Don't love that the keyboard does not light up, it's slow, but light and easy.

Nice little machine for traveling but no built in Bluetooth.

I was really disappointed my Surface screen cracked almost immediately after I bought it, with barely any use or pressure. For the price, I expected better durability. I take care of my devices, so this was frustrating and unacceptable. Definitely not what I expected from Microsoft.

Very small. Returned it instantly, didnt try it out, it is the exact size of a cheez it box. Would be great if you were looking for a small laptop for a child, wouldn't recommend for schooling.

I really like this computer however the battery life is not great.

I know this is supposed to be the budget option for surface, but man oh man disappointed. They seem to hide, bruh the fact the surface pen does not work. After hours of trying to figure it out found on an online forum this seems to be the case. The pen will connnect, sync but not respond. Rather irritated and feel duped.

This Microsoft PC has been awful. After just over one year of use, the mouse is sticking and so is the power button. We are going to have to replace it with a new one, so I recommend buying an extended warranty if you want this machine.

It’s a Xmas gift so I won’t have a clue until after next year.

I purchased this computer. It is awesome. But after having to have it replaced four times, I asked if they would upgrade the next one to the Surface Studio 2. They said “NO.” They sent me the next one and when I went to download my software that I use, the computer couldn’t find the operating system. I called the Geek Squad desk and told them I have lost all confidence. I have every Microsoft Laptop they make. I didn’t want my money back. I just wanted a computer that worked. They ended up refunding my money. I bought a Lenovo ThinkPad. It was almost 3 times less expensive. What a bummer for me. I have every accessory for Microsoft computers.

Got super hot very quickly, didn’t run fast, needs to restart every 5 seconds

Product doesn’t work False advertising It’s show open box never said it’s used

Hate this computer. Wish I’d gone with apple Bought the Microsoft software and it’s awful…clunky and loaded with their proprietary search and constant upselling.

It's a great laptop, however it gets heated quickly.

Fairly slow and not great. There are better options for the price. Also, please not that it doesn't have many side inputs like USB.