Customer Ratings & Reviews
- Model:
- XK1-00001
- |
- SKU:
- 6554716
Customer reviews
Rating 4.6 out of 5 stars with 631 reviews
(631 customer reviews)Rating by feature
- Battery Life4.5
Rating 4.5 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the Surface Laptop Go 3 highly for its portability, overall performance, and compact size. Many appreciate its battery life, design, processor speed, and lightweight build. However, some customers have expressed concerns about the lack of keyboard illumination, heat dissipation, limited port selection, connectivity, and storage capacity.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Souless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very basic laptop with no real soul or personality.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Would not connect to the wifi
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was unable to connect to the wifi the same day i got device.
This review is from Microsoft - Surface Laptop Go 3 - 12.4" Touch-Screen - Intel Core i5 with 8GB Memory - 256GB SSD (Latest Model) - Sandstone
No, I would not recommend this to a friend Rated 1 out of 5 stars
Check alternative laptops.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.SSD stopped working after two months. Not worth it.
This review is from Microsoft - Surface Laptop Go 3 - 12.4" Touchscreen - Intel Core i5-1235U - 8GB Memory - 256GB SSD - Sage
No, I would not recommend this to a friendRated 1 out of 5 stars
Faulty product.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer never worked properly from day one. I misses the return date but I would advise to potential customers please do not purchase this item.
This review is from Microsoft - Surface Laptop Go 3 - 12.4" Touch-Screen - Intel Core i5 with 8GB Memory - 256GB SSD (Latest Model) - Sandstone
No, I would not recommend this to a friendRated 1 out of 5 stars
Stay away from this.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of well made junk . Operates like a small boat anchor should. Save your money and look at Lenovo, or Asus, or Acer
This review is from Microsoft - Surface Laptop Go 3 - 12.4" Touchscreen - Intel Core i5-1235U - 8GB Memory - 256GB SSD - Sage
No, I would not recommend this to a friendRated 1 out of 5 stars
Wifi problems
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had problems with it not connecting to the internet and freezing on me ended up having to reset it multiple times
This review is from Microsoft - Surface Laptop Go 3 - 12.4" Touch-Screen - Intel Core i5 with 8GB Memory - 256GB SSD (Latest Model) - Ice Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Co
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super slow computer not functioning well at All. Nice color.
This review is from Microsoft - Surface Laptop Go 3 - 12.4" Touchscreen - Intel Core i5-1235U - 8GB Memory - 256GB SSD - Sage
No, I would not recommend this to a friendRated 1 out of 5 stars
Might as well get a Mac for this price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible laptop, basically a super sturdy cheap chrome book. Took like an hour to setup when it was fresh, had to hit back button and restart the update. First and last surface.
This review is from Microsoft - Surface Laptop Go 3 - 12.4" Touch-Screen - Intel Core i5 with 8GB Memory - 256GB SSD (Latest Model) - Ice Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Microsoft laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow laptop. Cannot fine well with heavy system on loading. I am going to return it.
This review is from Microsoft - Surface Laptop Go 3 - 12.4" Touch-Screen - Intel Core i5 with 8GB Memory - 256GB SSD (Latest Model) - Ice Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Microsoft Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't turn on and we charged it overnight, returned it for an apple.
This review is from Microsoft - Surface Laptop Go 3 - 12.4" Touch-Screen - Intel Core i5 with 8GB Memory - 256GB SSD (Latest Model) - Ice Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
small computer for people with small hands
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.screen was too small and the fingerprint scanner thing was bad
This review is from Microsoft - Surface Laptop Go 3 - 12.4" Touchscreen - Intel Core i5-1235U - 8GB Memory - 256GB SSD - Sage
No, I would not recommend this to a friendRated 1 out of 5 stars
Battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery is really low not holding a charger longer
This review is from Microsoft - Surface Laptop Go 3 - 12.4" Touch-Screen - Intel Core i5 with 8GB Memory - 256GB SSD (Latest Model) - Sandstone
No, I would not recommend this to a friendRated 5 out of 5 stars
Superior Aesthetics & Portability
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nowadays laptops seem to fit into two realms, the massive gaming laptops and those slim portable laptops to which this definitely fits into that second category where it excels with its price. I am most definitely impressed by its design and portability. Right out of the gate when unboxing this laptop you can tell it is a quality product as it has that premium feel. The lid being aluminum is what I appreciated the most as it wasn`t simply a cheap plastic laptop. Then the other thing I noticed unboxing the laptop was how light this laptop was as it is extremely light at only 2.5 lbs and thus easy to carry around, making it ideal for school, travel, or work. Upon opening the laptop, I will say I love the ability to open a laptop with just one finger which I`m glad they incorporated here with such a light laptop. Again, here you have to appreciate the aesthetics of that minimal design with the modern clean appearance. The keyboard does not include a number pad due to the size of the laptop, but the usability of the keyboard is perfect as the keys have the perfect amount of travel and are extremely smooth. Also, the fingerprint reader is a nice touch. The one knock I have here is that the keyboard is not backlit, but I suppose for its intended purposes this hopefully is not something that leaves to be desired by too many people. The trackpad is the other component that has a nice feel to it and is extremely responsive. When powering up the laptop setup was a breeze. The specs here fall right in line with that budget category and are more than enough for everyday tasks as if you are one that is focused on gaming that is a whole separate product category. However, when it comes to Word/Excel documents, browsing the web, and answering emails this does it all. This laptop was definitely built for productivity just by looking at the 3:2 aspect ratio whereas if you do plan to watch a lot of videos or movies a widescreen laptop may be better for you. However, with this aspect ratio it works great for those using Word/Excel as opposed to other laptops with a widescreen aspect ratio. Some may complain that there isn`t enough storage or horsepower under the hood here, but it has tackled all of the things I have needed for everyday work projects. Again, if you`re gaming or need a supercomputer to edit 4K videos this probably isn`t for you, but for the rest of us everyday users it fits the bill perfectly from a power standpoint. The two areas that are just a little less than perfect are the 720p webcam and display that is just under 1080p as both don`t have the greatest resolution, but they get the job done without any detrimental issues. On the other hand, the tradeoff of this is an increased battery life where this laptop lasts me an entire day of work on a charge and supposedly lasts up to 15 hours. With this is the fast-charging capability as when my laptop starts to get low it gets right back up to 80% in less than an hour on the charger. Overall, I think the Surface Laptop Go 3 is a great laptop for anyone who is looking for a stylish, portable, and versatile device that can handle everyday tasks. It may not be the most powerful or the most feature-rich laptop, but the value you get here is tremendous and for that reason I definitely would not hesitate to recommend it.
This review is from Microsoft - Surface Laptop Go 3 - 12.4" Touchscreen - Intel Core i5-1235U - 8GB Memory - 256GB SSD - Sage
I would recommend this to a friend- Pros mentioned:Design, Portability
Rated 5 out of 5 stars
Perfect Laptop for my wife!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this laptop for my wife and she loves it! Super sleek, slim design and incredibly light weight. If you’re looking for something light and eye pleasing to surf the web with, this is an excellent laptop!
This review is from Microsoft - Surface Laptop Go 3 - 12.4" Touch-Screen - Intel Core i5 with 8GB Memory - 256GB SSD (Latest Model) - Sandstone
I would recommend this to a friend Rated 5 out of 5 stars
Very stable laptop for on the go
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This review is for the Microsoft Surface Laptop Go 3 The Microsoft Surface Laptop is a sleek and stylish device that offers a compelling combination of performance, design, and portability. I've had the opportunity to use the Surface Laptop, and here are my thoughts on this product: Design and Build Quality The Surface Laptop boasts a premium design that is both elegant and functional. Its unibody aluminum chassis feels incredibly sturdy. The laptop is available in a range of attractive colors, allowing users to choose a style that suits their preferences. Display The 12.4-inch PixelSense touchscreen display is a highlight of the Surface Laptop. With a resolution of 1536 x 1024 pixels, it offers sharp and vibrant visuals with excellent color accuracy. The 3:2 aspect ratio is ideal for productivity tasks and web browsing, providing ample vertical screen real estate. Performance The Surface Laptop is available in multiple configurations, featuring Intel Core processors, ranging from Core i5 to Core i7. Paired with sufficient RAM 8 GB in the Surface 3 I have, and 256 SSD storage, it handles everyday tasks with ease. Whether you're browsing the web, working on documents, or even light photo and video editing, the laptop performs admirably. The laptop does not have dedicated graphics, so it's not suited for intensive gaming or heavy video editing tasks. Keyboard and Trackpad Typing on the Surface Laptop's keyboard is a pleasure. The keys offer good travel and a satisfying tactile feel, making it comfortable for extended typing sessions. The trackpad is large, accurate, and responsive, ensuring smooth and precise cursor control. Battery Life One of the standout features of the Surface Laptop is its impressive battery life. It can easily last a full workday on a single charge, which is a significant advantage for users who need a laptop for on-the-go productivity. Microsoft said up to 15 hours of typical device usage. Operating System The Surface Laptop comes preloaded with Windows 11 Pro. Microsoft offers regular updates and support for Windows, making it a reliable and familiar operating system for most users. Portability Weighing in at just under 2.5 pounds, the Surface Laptop is highly portable and suitable for users who need a laptop that can be carried around with ease. Its slim profile and lightweight design make it an excellent companion for students and professionals on the move. Connectivity The Surface Laptop features a USB-C and a USB-A, 3.5mm headphone jack & the surface connect port. In summary, the Microsoft Surface Laptop is a well-rounded device that offers an excellent combination of style, performance, and portability. It is particularly well-suited for students and professionals who prioritize a sleek design and reliable productivity. While it may not be the best choice for gaming or graphics-intensive tasks, it excels in its intended role as a stylish, everyday laptop. It works great for my small business, mainly just running the office 365 apps doing quotes.
This review is from Microsoft - Surface Laptop Go 3 - 12.4" Touchscreen - Intel Core i5-1235U - 8GB Memory - 256GB SSD - Sage
I would recommend this to a friendRated 4 out of 5 stars
Great laptop! Built like a tank but one major flaw
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've got a gaming laptop, but needed another laptop that was on the small side, in which I could use for basic tasks, such as Office (Excel, Word, etc) and some small projects I have, as well as writing this review! For this Microsoft Surface Laptop Go 3, it hits all of the marks for portability and I really only have one issue, which was totally unexpected before I received it. Would this have changed my decision if I'd not know prior to receiving it? Perhaps. The unboxing experience is pretty great. The box is super sturdy and heavy duty and upon picking it up, you really get that sense of "wow, I think I got my money's worth", lol. This thing is HEAVY for such a small device and this makes me extremely happy - the heft is in zero way a bad thing at all. I wish more products these days were made like this. It's built like a tank and solid metal! The construction is superb and cleans super easy. I have no worries at all with it's portability and moving from place to place. And I'm normally the type of person that slaps a case and screen protector on all of my portable devices. So, major thumbs up to Microsoft for the build quality. I love the Sage Green color of this laptop. It's very metallic and almost has a "shimmer" type of color to it. It's very different from most other devices and for sure stands out from everything else. I feel the color also goes hand-in-hand with the build quality and solid metal construction. They keyboard feels great and is a pleasure to type on and the track pad is super nice - it literally feels like your sending your fingers across glass. It's super smooth and I never had my finger skid or skip when gliding across it. BONUS: I also purchased the matching Microsoft mouse to go with this laptop and it is also of similar construction and build quality, as well as super easy to connect for the first time and general use is phenomenal! As for performance and use, it's great! I am now absolutely SPOILED by the touch screen on this laptop. So much so, that I've caught myself accidentally swiping the screen on my gaming laptop and wondering why it's not working...whoops? I really feel more laptops, including gaming ones, really need to implement a touch-screen display...but I guess for gaming, that would be a lot more difficult to do... what with the high refresh-rate screens and such. Windows 11 performance is spot on. As soon as I set it up, I immediately done all of the upgrades and I've not had a single hiccup or stutter, whatsoever. I even tested a bit of "cloud gaming" (streaming) and it worked good, for the most part (nothing in regards to the laptop being the issue...cloud gaming is still hit or miss as far as latency goes). This thing runs as smooth as butter, which is really surprising for me, given it's only an i5 and 8GB of RAM! So now...this review is pretty glowing, right? Right! So, what's the one issue I had that I mentioned earlier? It's the lack of additional storage options. Now sure, if this laptop was staying in one place all the time, I'd just slap an external SSD to is or just keep a USB Thumb Drive inserted at all times. BUT...given this is a "GO" laptop and is geared more towards portability, it's a HUGE miss given that there's no internal SD card slot for additional storage. This laptop only has a 256GB SSD drive built in and some of that is allocated to Windows and System files. So, I have to be extra mindful on what exactly gets installed and used on this laptop. This surprised me to the point that it made an otherwise 5/5 system lose a star... So, overall, I give this a 4/5 review. It hits all of the notes and does everything well that it's intended to do. The build quality, color, touch screen and Win 11 performance are all as solid as this thing is built! However, the oversight of not including a slot to install a Micro SD or some other type of SD card into is a huge missed opportunity. So, yes, I highly recommend this laptop but if you buy it and there's an option for a larger amount of internal storage, definitely get a larger option.
This review is from Microsoft - Surface Laptop Go 3 - 12.4" Touchscreen - Intel Core i5-1235U - 8GB Memory - 256GB SSD - Sage
I would recommend this to a friendRated 4 out of 5 stars
Excellent Secondary/Travel work machine
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a pretty big fan of Microsoft products - I loved my Surface Pro 2, and then the Surface Pro 4, and now my main machine is the Surface Laptop Studio, which so far is the best Surface product I've owned. However, do I really want to travel with such an expensive laptop? Do I want to risk damaging it in taking it outside of my home? The answer to that - NO! It's way too valuable to risk damaging or getting stolen on trips. So what to do? You get sometime smaller, lighter, that would be relatively "okay" if I lost it. Enter the Surface Laptop Go 3, it's nowhere near as expensive as the Laptop Studio, but that also means it is nowhere near the quality. I love the weight, the feel is very nice, has a touch screen, but no pen support (because really, if you can't fold it down to a tablet, then there is no point to using a pen at an awkward angle). The keyboard feels pretty good, but it's not backlit like the Studio, so it's harder to type at night to see keys. The trackpad placement and size is good, but oddly, not as smooth as the Studio - it's not terrible - it just requires a slightly lighter touch, which is not bad, but noticeable when switching between the two laptops. With a "budget" PC like this, you're not going to get great internal specs either. Will it handle web browsing, movie watching, working w/Office or CRMs - of course! It's fine for all of that! Will it handle gaming? Not graphic intense games, I installed Fortnite on it, so I could join in on a game or two while on vacation, but as soon as I started an actual game - it struggled incredibly and was quick to really heat up, regardless of the low video settings I had set. That's a bit of a bummer, I was hoping it would behave at least as good as a Switch (which struggles as well). And again, with the price comparison, I get it, it's not meant to be as great. It's not going to get you intense gaming, but it is a good lightweight work computer. I will definitely use this for work/casual browsing on trips and leave my Surface Studio safely at home. Pros: Not incredibly expensive Very lightweight Great battery life (on casual work/browsing) Touchscreen Cons: i5 chip 8GB base RAM non-backlit keyboard no gaming Trackpad requires lighter touch If this is a secondary machine, this is great. If you want to make this just your work machine, that will also work (unless using apps that require an i7, then this is under powered). If this is going to be your work AND personal (w/gaming) machine - then this is not the PC for you. You'll want something a bit more powerful.
This review is from Microsoft - Surface Laptop Go 3 - 12.4" Touchscreen - Intel Core i5-1235U - 8GB Memory - 256GB SSD - Sage
I would recommend this to a friendRated 5 out of 5 stars
Laptop that works for everyone
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek and Sustainable Design The Surface Laptop Go 3 sports a top made from anodized aluminum, while the base combines aluminum with polycarbonate composite, integrating glass fiber and post-consumer recycled content. This makes for a sturdy yet lightweight laptop that's as kind to the environment as it is to the eyes. Portability Perfected Weighing just under 2.5 pounds, this laptop's ultra-portable design makes it an ideal pick for those who need a powerful device on the go. Performance and Connectivity With an Intel Core i5 processor, up to 8GB RAM, and a storage capacity of 256GB, the Laptop Go 3 delivers on performance. Whether for work or entertainment, the speed and responsiveness are commendable. Long-lasting Battery The promise of up to 15 hours of battery life is no small feat, and the fast charging feature is a lifesaver during back-to-back meetings or long flights. A Symphony of Features The Omnisonic Speakers paired with Dolby Audio Premium create an immersive sound experience, whether enjoying a movie or jamming to your favorite tunes. Advanced Security and Accessibility With Firmware TPM 2.0 and Windows Hello sign-in integrated with a Fingerprint Power Button, my data feels secure and easily accessible. Inclusivity at its Core The device supports the Surface Adaptive Kit and Microsoft Adaptive Accessories, making it a versatile choice for various needs, including those requiring accessible technologies. Enhanced User Experience Vivid Visuals and Touch Display The 12.4" PixelSense touch display is a visual treat, providing clarity and the perfect canvas for any task. Studio-Quality Audio The dual far-field Studio Mics ensure my voice is crystal clear during video calls, and the Voice Clarity feature is excellent for recordings and virtual meetings. Connectivity Options Connectivity is never an issue with various ports, including USB-C, USB-A, a headphone jack, and the Surface Connect port. Software Suite Preloaded with Windows 11 and Microsoft 365 Apps, along with trials for Microsoft 365 Family and Xbox Game Pass Ultimate, it is equipped to handle both productivity and leisure activities straight out of the box. Conclusion The Microsoft Surface Laptop Go 3 is a testament to Microsoft's commitment to performance, security, and design. Its build quality, battery life, and thoughtful features like the ambient light sensor and replaceable components for serviceability make it a standout device. Whether for work or play, the Surface Laptop Go 3 has proven to be a versatile, robust, and delightful machine.
This review is from Microsoft - Surface Laptop Go 3 - 12.4" Touchscreen - Intel Core i5-1235U - 8GB Memory - 256GB SSD - Sage
I would recommend this to a friendRated 5 out of 5 stars
Premium Lightweight Laptop
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Laptops have come along way since they were first introduced. Microsoft has created a beautiful laptop that feels ultra premium in every aspect. Upon opening the box you are greeted with a premium package. The vibrant but subtle green color strikes as modern and elegant. The metal feeling is just nice in your hand, light but durable. Booting up was instant- like blazing fast. I went through the normal Windows setup which was super easy as it connected my Microsoft account. It also allowed me to auto download my documents what was on my desktop pc. Testing: surface Laptop GO 3 - i5 (Alder Lake) with 8GB and 256 GB SSD. The screen is just gorgeous and vibrant. The clarity is eye popping. I was blown away by how responsive it was and clear. Didn’t get any eye strain. Programs: I-tested out Office 365, PowerPoint, YouTube, Netflix, and Gaming. Office 365 was snappy and loaded everything very quick. The Keyboard was super responsive and didn’t make tons of noise but was subtle clicking. PowerPoint : was actually very robust and responsive when making slides. I didn’t notice much slow down, even as I touched the screen to make adjustments. Gaming- not a gaming beast by any measure but worked well enough for some simple solitaire and post Click games. Movies looked fantastic on this on the plane flight as well, using Bluetooth and the 3.5mm jack were good enough. It does only have one USB-C 3.2 port for charging, data etc. Overall impressions: I think that its features work well together as a laptop on the go. It has everything you need even the camera to video call and conference. Some may be turned off by the 256GB SSD, but it shouldn’t be an issue as One Drive offloads the need for large drives. The value, the quality and abundance of features make this an absolute top choice for those looking to have a lightweight laptop on the go with all the needed features. I know it is my daily commute laptop as I work on my dissertation for school.
This review is from Microsoft - Surface Laptop Go 3 - 12.4" Touchscreen - Intel Core i5-1235U - 8GB Memory - 256GB SSD - Sage
I would recommend this to a friendRated 5 out of 5 stars
Reach out and touch! Lightweight and easy to use
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I saw this laptop in green and love the soft color. It’s not mint, but not in-your-face green, and it’s not shiny, so no bothersome reflections from lights. Just lovely! However, the touch screen ability intrigued me, and I thought it would be worth a try. I’ve been using a 12” iPad Pro for some time and always with a keyboard attached to it, so I thought I might like to have the Microsoft Surface for the option of having non-Mac apps to use, but still have the touch screen option (that I’ve grown used to). I like this laptop very much. I find myself grabbing it often. It’s lighter than my iPad and I still have touch screen when I want it. I was a little frustrated with the touch pad until I found out that it had tap to click turned on and that I could turn this feature off. Now that I turned that off and I have to press down on the touch pad to click, my experience is all the better. I love being able to reach out and touch the screen or use the touch pad to navigate: I have avoided laptops for the very reason that the iPad lets me touch screen when I want and it’s attached keyboard allows me to type. With the Surface I get this best of both worlds in a lighter weight package. I don't really see any smudging on my screen from all the touching, so that's a nice surprise. The Windows performance is good. The laptop wakes up quickly and the web surfing and M365 app usage is responsive and smooth. The keys aren’t too noisy when I’m typing and the touch screen works well. Another nice feature about the laptop is that it charges with USB-C – you don’t have to use the proprietary charging cable that it comes with, which is great when traveling. I grab my laptop-capable charging plug and a USB-C cable and am good to go. If you’re considering this laptop, I recommend it. It’s lightweight, the keyboard and trackpad are easy to use, and it has a touch screen! Plus, it comes in some fun colors!
This review is from Microsoft - Surface Laptop Go 3 - 12.4" Touchscreen - Intel Core i5-1235U - 8GB Memory - 256GB SSD - Sage
I would recommend this to a friend












