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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 639 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the Surface Laptop Go 3 highly for its portability, overall performance, and compact size. Many appreciate its battery life, design, processor speed, and lightweight build. However, some customers have expressed concerns about the lack of keyboard illumination, heat dissipation, limited port selection, connectivity, and storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-639 of 639 reviews
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    It's greta premium feel but lacks a good screen

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Surface Laptop Go 3 could be a great option but there is some things holding it back especially at the MSRP price and what you get with it. Inside the box Warranty booklets Surface Charger The Microsoft Surface laptop go 3 Specs: Intel 12th gen i5 1235U 8GB DDR5 RAM 256GB SSD 12.4 3:2 screen 1 USB Type A port\ 1 USB Type C port Headphone jack Now this laptop is typical Microsoft finish and feel with a metal top but to save cost has this aluminum/ plastic bottom but it feels quite nice. It feels premium. The laptop only weighs like around 2.5 pounds which is light. Thats great for on the go and if you're using this for basic web browsing and web content. With the 3:2 display you get to see a lot of the web page of document which is great for productivity. As for the negatives which is why I gave this 3 stars although I feel 2.5 is warranted. For the price of $799 you can get other laptops although on sale which has better specs like a better CPU, more memory, more storage and a better screen. That if you stay in the windows OS platform. You can find the Macbook Air M1 which has the same ram and storage but with a better cpu, better screen and better battery life than this device for $749 typically. I think Microsoft really needs to improve the screen to justify the $799 price although I feel it will go on sale for a price that makes this worth it ($600) or lower the MSRP the price of this device to make it worthwhile purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Light weight and perfect for travel.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size is perfect on the go…which is why it’s called surface go! Definitely recommend for our on the move workers and especially all our department of education teachers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been great and reliable for the past 7 months I've had it. It's been perfect for me during college, it's durable, and it's affordable. The only complaint I have is that the charger falls out very easily. Other than that, I love it and cannot recommend enough!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    N/a

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable for school, way better than stupid chromebooks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop for travel

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, light weight laptop perfect for working with documents, watching videos. I don’t do any gaming on a computer, I just want to create excel spreadsheets, word documents and power point presentations on it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    some are defective

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop but be aware some come defective. I had to exchange twice before I got a good one. The last 2 laptops' screens would freeze, and then they'd restart, a couple of times a day! It's been 3 months and this laptop hasn't given me any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The super Microsoft Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best purchase I have had in computers, the brand is good and the price is excellent, I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft - surface Laptop Go 3

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this perchase! It was worth spending. It Works really well, Best option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface 3 Go laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for the money! Easy to set up. Exceeds all my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent computer!!! Easy to use. Would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, good to edit, good for college, especially with downloading programs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Director of Ap

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is very smooth and fast. I like the touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality , clear screen, soft keyboard and easy portable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Go 3 review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    such an amazing computer! works amazing for a y thing you need!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lap top

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good customer service, we were explained the different options.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    This machine will not last past 18 months.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked fine for a while, then complete OS corruption - wide static lines across the display rendering it unreadable, will not boot from bootable USB recovery drive, reset did not work. It does not have issues until the OS loads (no problem in BIOS settings). Win11 is rather horrible, and this laptop seems to have severe hardware issues (bad RAM or display adapter?)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cindy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, price was great discount was great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bang For Buck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Little laptop. Does everything i ask of it. Highly Recommend!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    bad laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrible laptop. keeps glitching battery doesn't last long and keeps saying i don't pay for Microsoft 365 when I did don't get it not worth the price.

    No, I would not recommend this to a friend