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Customer reviews

Rating 4.6 out of 5 stars with 643 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the Surface Laptop Go 3 as a well-performing device, especially for tasks like college assignments, and appreciate its portability. Many users also admire its sleek design, fast processor, and find its weight and size ideal. However, some customers have noted concerns about the screen resolution and heat dissipation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 643 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Excellent laptop for Students!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great everyday Laptop. Very simple to use and reliable. We use this every day for school and searching the web. We have had no issues with it at all. Great laptop for students. Very light and perfect size for travel.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, its light; easy to handle; fast I love it

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great for college and you can buy a case cover

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for college. Small and you’re able to buy a case for it. I always hated not being able to buy a case cover for my other laptop because it can get scratched up.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Practical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very portable, perfect for highschool and college.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard backlighting

    Rated 4 out of 5 stars

    No light keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it the only think it’s the no lights keyboard !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Go 3

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed this laptop a lot, very lightweight, fast and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop. Just right fit for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great interaction with sale associate Item fits requirements perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Winning and Stylish Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Microsoft Surface tablet and I am so impressed. Screen quality fantastic, touchscreen a must have and it looks fashionable! Great purchase and great service from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop been using it for school work and lite streaming services

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic little laptop. Does everything I need it to and more. Couldn’t be more satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Microsoft Laptop Makes My Day!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great laptop! So much faster than my old. I appreciated the loiwered price as well

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love the Sandstone color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is so much lighter than the heavy one I had previously-love that!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good - This is my second Surface. First one lasted a few years but ended with an issue with the power port. I use this as a secondary laptop for on-the-go. It fits nicely in my oversized purse, I take it nearly everywhere I go.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Loved the product, didn't quite last 2 years tho

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop nearly 2 years ago and I loved it. Didn't have any problems until a few weeks ago when the battery either stopped holding a charge or something is wrong with the motherboard. The computer worked while plugged in for a couple of weeks but now is just shutting off randomly, even while plugged in. It has unfortunately become unreliable. Not sure if it's worth the price to fix at this point. In doing some research, it appears many smaller computer shops are not willing to work on Microsoft brand products so that is something to consider when purchasing as well. Such a shame because I loved working on this laptop!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best laptops!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good upgrade to my Surface Pro7. It is very light in weight and looks beautiful! It is very responsive and solidly able to handle light operations like viewing videos and emailing. It has all the necessary security features and makes it a good companion for all my business trips.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great computer for an old lady!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I like the size and it is so clear. Light weight is very important to me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft surface

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I use it everyday for school and it’s perfect and never given my any troubles after a year of using it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    WOW!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best devices I have had. Sturdy,functional on all levels, and very portable! One of the best devices on the market and the price is unbeatable! With a Best Buy Total Tech membership you get an extra incentive and free coverage on all your tech purchased from Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop, fast and connects to internet quickly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best in its category

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, especially for school. Great starter laptop for teenagers!

    I would recommend this to a friend