Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$939.81

Customer reviews

Rating 4.6 out of 5 stars with 643 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-643 of 643 reviews
  • Rated 5 out of 5 stars

    Cindy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, price was great discount was great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    This machine will not last past 18 months.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked fine for a while, then complete OS corruption - wide static lines across the display rendering it unreadable, will not boot from bootable USB recovery drive, reset did not work. It does not have issues until the OS loads (no problem in BIOS settings). Win11 is rather horrible, and this laptop seems to have severe hardware issues (bad RAM or display adapter?)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrible laptop. keeps glitching battery doesn't last long and keeps saying i don't pay for Microsoft 365 when I did don't get it not worth the price.

    No, I would not recommend this to a friend