Customer Ratings & Reviews
- Model:
- KGY-00041
- SKU:
- 6408933
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Surface Mobile Wireless Optical Ambidextrous Mouse's ease of use, comfortable size, and smooth Bluetooth connectivity. Many appreciate its sleek design, lightweight feel, and responsive performance. Positive feedback also highlights the scroll wheel and compatibility with various devices. While some find the price a bit high, the overall experience is largely positive.
This summary was generated by AI based on customer reviews.
Not Bad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The spin wheel is smooth. The shape is a bit awkward for the size of my hand. Connectivity is easy with the Surface Pro 7.
I would recommend this to a friend- Pros mentioned:Bluetooth
Poor ergonomics, loud mouse click
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although the device was easy to set up on an older device (did not require Bluetooth 5.0), it is a flat mouse and doesn’t feel right in my hand. Button clicks are loud. Lastly, there is no back button. Overall, I’m not impressed.
No, I would not recommend this to a friend Too flat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it was uncomfortable because it's so flat. The tracking is smooth though.
No, I would not recommend this to a friendLasted only for 2 months
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not last long. Just stopped responding after 2 mo the of use.
No, I would not recommend this to a friendTerrible mouse
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hot garbage that has Bluetooth connectivity issues
No, I would not recommend this to a friendAwkward design.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a very reliable and useful mouse, however, the design gives my wrist pain because of the slim profile.
I would recommend this to a friendiffy at best....
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not too sure about this mouse. Sometimes it works and sometimes it doesn't. I have no idea why.
No, I would not recommend this to a friendWorks but is uncomfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did the job but it’s really uncomfortable to use. I ended up returning immediately.
No, I would not recommend this to a friendWorks but is uncomfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did the job but it’s really uncomfortable to use. I ended up returning immediately.
No, I would not recommend this to a friendVery Small Mouse
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have older version of this mouse which is much better then this. Was hoping to get the same one.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Awful ergonomics for regular sized hands
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very uncomfortable size and shape. Might be ok if I didn't have a pinky finger that healed poorly after a bone break but I doubt it. Can't recommend unless you have small hands and need a super portable mouse for the rare situation that you require/desire a mouse.
No, I would not recommend this to a friend Haven't used it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the mouse a while ago we have never opened it don't buy it if you don't really need it I'm sure it works great though
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your review. We would love to share all the great features Surface Mobile Mouse has to offer. Feel free to reach out to our support team to help you get started: https://support.microsoft.com/en-us/contactus/.
Cheers,
Jessica
Surface Customer Care
Haven’t installed it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had a chance to try it out but when I do I promise that I will come back and put in a review
I would recommend this to a friendgood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works as advertised.. sufficient for my needs at this time
I would recommend this to a friendJust okay
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very comfortable. Too low profile. Nice colors though.
No, I would not recommend this to a friendNice Ergonomics
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice feel in hand but doesn't always connect to my Surfac Pro 4.
I would recommend this to a friendNothing special.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thicker than it looks. Has an unnatural feel. No back button.
I would recommend this to a friendJust okay
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty color but so low profile it is uncomfortable.
No, I would not recommend this to a friendworks good with my new Surface Pro 6
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Scroll wheel was tight and hard to move to start. Actually returned this and bought the Arc Mouse instead.
No, I would not recommend this to a friendGood for about 2 months - not more
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 of these mice - and found both of them defective within 2 months. I that that they would be better mice than others - because they automatically and (seamlessyly) connected with my Surface Pro. But after 2 months - they refused to connect or by recognized by the laptop. Very disappointed.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello – We're sorry that you’re having an issue with your Surface Mobile Mouse. For assistance, we recommend contacting Microsoft Support here: https://support.microsoft.com/en-us/contactus/ Hope that helps, Erica Surface Customer Care